We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Not a bug
Paola Amador 4 years ago in By Screen / Interact • updated by Ezra Weinstein (Administrator) 4 years ago 0

When the image bounces it inverts properly the first time, but then it starts splitting in several parts. It does not invert anymore but on each bounce, it re-splits in different parts. This happened after the update yesterday. Before it just kept inverting right left right left non-stop, all the time and very quicly.

Answer

Can you tell us under what circumstances is this happening. I added on an element animation with bounce + invert horizontally + replay and everything is working as it should.


We did address some issues in version 3.3 related to Bounce and Invert.  Version 3.3 will be released in the next few hours so please check this out again using the new version.

0
Fixed
Judy K. Johnson 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 0
HELP!!!!

I downloaded the lastest version of Builder 342 today.  I started a practice book. 

First I added a animation of 12 frames that loops continuously.  It worked correctly when I reviewed it in Interact.  Then I added an image png file which does nothing but sit on the page. 

When I try to delete any element on the page I get an error:
"An error occurred with the database; it is suggested that you quit and relaunch InteractBuilder, but you can also choose to go to the Manage page instead.  What do you wish to do?"

No matter what you do it when you reopen the book.  All the elements are still on the page.  I cannot manage to delete an element!!!!


Answer
Judy,
Please send us a copy of your app using DropBox, HighTale or any other file sharing service.  We will take a look at what is going on.  Send it to ezra@interactstudios.com.  Do not email me the app directly because it may be too big for our email server to accept, so please use a file sharing service.

Thanks.
0
Fixed
Truman Kong 3 years ago in By Screen / Interact • updated by Ken Ray (Administrator) 3 years ago 8
I am working on your newest 4.0.6 verion. Unlike the previous version, the Matched or Not Matched condition only fire on the Element that is tapped last. (You need to tap 2 elements to see if they matched).

Is there any way to fire the condition on the first tapped element?

If not? The Memory Game in your user guide cannot work at all. (As I have made a similar game based on the Memory Game).

There is no way we can find out which Element is tapped first. Hence, we cannot do any action on it.


0
Not a bug
Serge Patry 4 years ago in By Screen / Manage • updated by Ezra Weinstein (Administrator) 4 years ago 0

InteractBuilder Version: 3.2 Build 307

Device: iMac

Processor: Intel Core i5

Memory: 16 GB

System: 10.8.4

--------------------

An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: Abort due to constraint violation

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

line 167 of handler "mouseUp" of group "_Row5" of group "PopOverTable" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "stsTableRow Behavior" of card id 1002 of stack "IBResources"

line 955 of handler "stsTableView_mouseUp" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 1247 of handler "PopOverMenu_Select" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 2392 of handler "PopOverMenu_PrepSubMenu" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 998 of handler "Manage_ContextSelect" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1013 of handler "UploadToCloud" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1137 of handler "ShareAppToMyCloud" of image "Slot 1_2" of group "BookGroup" of group "BookShelf" of card "Manage" of stack "InteractBuilder" of behavior button "PublishCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 5260 of handler "DBFixSequences" of stack "libApp" of stack "libApp"

line 4974 of handler "ibTransDB" of stack "libApp" of stack "libApp"

line 4932 of handler "CheckDBErr" of stack "libApp" of stack "libApp"

line 10889 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"


Answer

Serge, can you describe the circumstances of this error?  What caused it? Did you just try to upload your app to the cloud?  Did you try a new app?

0
Started
Melissa Lind 4 years ago in By Screen / Design • updated by Alin Alexandru Matei (Support) 4 years ago 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Answer

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

0
Under review
sehovcovs aleksandrs 2 years ago in By Screen / Publish • updated 2 years ago 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Answer
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky
0
Fixed
Ann K AlteredEssence 4 years ago in By Screen • updated by Ezra Weinstein (Administrator) 4 years ago 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Answer

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined
Melissa Lind 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Answer
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
0
Answered
Melissa Lind 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Answer
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
0
Answered
Charmaine Anderson 3 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 3 years ago 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Answer
The image will be saved in the default image folder of your iPad.