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0
Fixed

error message -delete page

Ann K AlteredEssence 5 years ago in By Screen • updated by Ezra Weinstein (Administrator) 5 years ago 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Answer

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined

suggestion: updating psd files

Melissa Lind 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Answer
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
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Answered

global elements error

Melissa Lind 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Answer
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
0
Answered

SnapShot - where does the captured file get saved?

Charmaine Anderson 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Answer
The image will be saved in the default image folder of your iPad.
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Answered

sharing app link not active

Melissa Lind 4 years ago in By Screen / Interact • updated by Ezra Weinstein (Administrator) 4 years ago 0
Howdy,

I'm sharing my app with a bunch of people to test it out. In the email that is sent out, it says to click on the appropriate link to download the player, but none of the links are active. Can they download it from the app store and still use the code from the email?
Answer
Yes
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Under review

Publishing Error

Cate O'Donnell 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 1
Has anyone gotten this error when trying to publish? How do you get rid of it?

0
Under review

book not appearing on interactplayer.com

Gabrielle Strouse 3 years ago in By Screen / Interact • updated 3 years ago 5
I have a book on interactbuilder that was created from a copy of another book, let's call them A and B.  Both copies show in up in interactbuilder.  However, on interactplayer.com only book B shows up.

In interactbuilder I went to book A and hit "interact."  Book B came up.  Then I double-checked that the pages were still different (but didn't change anything) and hit "interact" again. Then book A came up.

Then I went back into book B and hit "interact" and book A came up. I hit "interact" again and book A came up.  I went to one of the pages in builder that is different between the books and hit "interact" and book B came up.

How can I get both books to show up in interact player, and to have consistently separate public links?
Answer
Hi Gabrielle,
I'm going to try to test the problem to see if we can isolate what causes the problem. Do the two apps have the same name?
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Under review

Trouble syncing with server

Stine Winther 3 years ago in By Screen / Interact • updated by Inna Komarovsky (Administrator) 3 years ago 8
I'm having trouble syncing the app with interactplayer.

At first the only thing appearing in the app in interactplayer was one of my pictures (the first I tried adding in the builder). No background or anything.

I looked in the feedback and in the users guide, but couldn't seem to find any explanation.

I tried clearing browse data - that didn't help.

Now I have deleted the app from my player account, and then tried upload again - but now it won't sync at all.
When clicking "Interact" it starts syncing but then stops.
What can I do?

Regards, Stine
Answer
Hi Stine,

Was the app working earlier, or did this happen the first time you tried to preview this specific app?

It's possible that one of the files or action sets included could be causing a glitch. If you'd like, I could take a look at the app to try to find the problem. If you locate your app folder in Documents / InteractBuilder / [the name of the project group] / [the name of the app], and compress that folder to make a zip file, you can send it to me as an attachment, and I can test the app.

Otherwise, we could talk about the file types and action sets that are included in the app at this point.

Let me know which way you'd prefer : )
Inna Komarovsky
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Answered

Are there default page turn corner graphics?

Data Command 4 years ago in By Screen / Design • updated by Alin Alexandru Matei (Support) 4 years ago 0
Are there default page turn corner graphics?
Answer
Yes there are default page turn elements in the corner of the pagewhen you view you app in InteractMode as shown in the image below:
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Answered

Way to save an interactive drawing?

Melissa Lind 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 1

Don't know if this is available on interact, but I've seen it on other aps, where you can take a screen shot (or something like that) of a drawing to save it and send to grandparents or whoever.


Thanks!

Answer

You can make a picture by using the behavior under Sharing->SnapPicture, and it will be automatically save in your Picture folder.