We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
Under review
Luzmarie 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Hi, I would like to know how can I see my stats... keep saying "You haven't published any apps jet" 'what am I doing wrong?

SeanB 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 2 years ago 7
Once we have our app working, and are standing by for you to compile it, are there other steps we can take meantime, to prepare for the different marketplaces? Such as icon designs, account setups? Do you have any such support materials like this for us authors? Thanks!
Hi Sean,

If you want to use one app for different marketplaces, it will automatically resize proportionally to fit within the different screen sizes, with a little black space around whichever dimension is larger. If you do prefer to create different versions of the app, you can duplicate the app, change the dimensions, and adjust the artwork to apply to different screen sizes. This decision is up to you : )

Regarding the app icon, as long as the icon you included in your app publishing materials is a 1024x1024 square without rounded corners, the icon will be adjusted (size and rounded corners radius) for each marketplace. The following user guide article describes this as well as other publishing options: Publishing to the App Marketplaces.

Judy K. Johnson 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 1
Just to let you know I had reported a discrepancy between PC and Mac InteractPlayer.  The PC would hang up on page 8 and require Task Manager to close the file.  The MAC Air (11") would play the app from beginning to end.

After I had reported the discrepancy, I went out to InteractBuilder website to look again for an update to InteractPlayer.  I was delighted to see that there was an update 343 for me to download tonight.  I was also delighted to see that the update has solved the dilemma with my app lockingup in Player on page 8.  This update now correctly plays my app from beginning to end.

Thanks InteractBuilder team.  It's obvious that you are doing everything possible to keep all of us writer/illustrators happy.
If you could zip up your application folder and share it with us via DropBox or another file sharing service we will take a look at it and see if we can recreate the issue.
Ted Ollikkala 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 1
I may wish to have my Adventure Game app distributed through BigFishGames


Their terms are not set forth up front, so it's hard to know what the commission and/or fees would be:


There is some information here:


Q. What kind of criteria does the game need to meet? Would a Windows only game work, or does it need to be cross platform? Do they have some kind of minimum system requirement for all games?

A. Windows only is fine. If you can convert it to Mac easily you will make a decent amount of extra sales. Also make sure that all your game text is read in from a Unicode text file because then if the game does well you can localise it and make more sales on BFG’s foreign language portals.
Minimum requirements are XP (they don’t support Windows 98 any more). Also the game has to be able to save data in the correct location for Vista and Windows 7 properly which is a bit of a headache (you’ll need to research this). You can’t put any web links in your games or connect to any online service (for high scores etc.) You should test your game on XP/Vista/7 just to make sure it works the same and there are no graphical or sound anomalies (I use a different sound driver for Vista/7 for example).

Your game should start in full-screen at 800×600 minimum and have a windowed mode option. There’s a bunch of other “nice to have” things too such as simple options screens (not complicated ones), making sure you can Alt-Tab out/in of the game without graphics corruption + pause it – stuff like that. Just check out any of the other top games and see how they handle things. Also you can always ask for a QA checklist when you submit (or before) and hopefully they’ll send you something.


For example, this title "The Secret Legacy: A Kate Brooks Adventure" is available in 4 different formats from the BigFishGames store, all accessible from the main page and linking to the various app stores:


(i) Amazon app store - http://www.amazon.com/gp/mas/dl/android?p=com.bigf...

(ii) Google Play store - https://play.google.com/store/apps/details?id=com....

(iii) iTunes - https://itunes.apple.com/us/app/the-secret-legacy-...

(iv) PC - http://www.bigfishgames.com/download-games/10891/t...


Is an app published via the InteractBuilder in a form that can be submitted in all four versions?

If not, which versions could be submitted? 



Currently this is not the direction we are moving towards.  The apps created in the InteractBuilder can be submitted directly to the Apple App Store, Google Play, and the Chrome store (for desktops).

We may look at this in the future.
Under review
c vega 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 6
Hello! I have had problems in the upload and download of my app. The app runs fine in my Mac. When uploading it, runs smoothly. However, when downloading it in the iPad, the Player reports missing zips, hence, the app dose not run properly. Pls advise.
Try to share a one page app to your iPad and let us know if that app will open. Thank you for the feedback.
Jen Hoyte 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 7
When I go to the Publish tab and click Share, the cursor spins a little, then nothing else happens.  I am able to run the app in Interact mode, but cannot get it to share.  i was able to share apps before but only now trying to share this one.   any ideas what i can try?  Thanks.
Adrienne Brown 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 1
When I’m ready to publish will my app be published to all the app stores; Apple, Google, Amazon, etc.? Or is only one app store included in the premium membership?
You can submit your app to Apple, Google, and Amazon at the same time with the premium membership. In the publishing options, you can specify which app marketplaces the app should be submitted to. Here's an article we put together with more detail about the publishing options: Publishing to the App Store
Gabrielle Strouse 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 1
I shared my app with another email address for testing on my tablet. Can I push updates to that address without using up my shares?  If not, is there a way I can log out of interactplayer and log in with the email I use for building so i can test using my own account?

You can share an unlimited number of times with each email address.

Here's an outline of this information, which we recently added to the user guide:
Not a bug
Jason Gottlieb 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Whenever I try to login to my account in the InteractBuilder or Player on my computer it does not work. It also does not work on my iPhone 4.  Works on the website though, so am I doing something wrong or is this a bug that will be fixed in the upcoming version release?


Hi Jason,

Sorry for the confusion.  We have not unified the InteractBuilder software with the web site authentication process.  What you need to do is run the InteractBuilder and click the REGISTER button on the opening screen.   Register yourself and you should be all set.  

Once you register the software you can then share apps and when you share an app the recipient will receive an email indicating their user id (email address) and password to use when logging into the Player.

Let us know if this resolved your issue.


Truman Kong 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 3
Our company has a collection of 90 children books. We are planning to convert them to e-books using your Application. However, if I make an App for each books, does it mean that I have to paid $99 for each book. In order to publish all of them, that could cost a fortune. 

An App for a book (which is only 7-10 pages each), am I thinking it correctly? Or am I misunderstanding the concept of an App?
Hi Truman,
If each app is relatively short or simple, one option would be to combine a group of them into one app. Maybe if ten of the apps are about a specific topic, you could have an app that has something like a library of those ten books, which would actually all be in the same app. This can also make the app feel more substantial and layered for the end user and worth the price.

The $299 yearly publishing membership does cover one app per year, and the $99 per additional app is for the process of having the additional apps submitted to the app marketplaces. If you use your own developer account instead of ours and submit your InteractBuilder apps yourself, the additional fee does not apply.

Just to clarify since you used the terms "e-book" as well as "app," the main difference between the two is that an app can have many more features like animation, sound effects, video, drawing, and more, while an e-book is usually simply for reading on an e-reader or other device. Some enhanced e-books have more options like simple animations and audio, but apps usually represent a more flexible range of functionality and interactivity. InteractBuilder creates apps and allows for many interactive options.

I hope this helps!