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0
Fixed
William Mark Povey 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

When you share an app to the Ipod touch everything works except when an animation is activated the animation graphics are to large.

Answer

Thanks for reporting this, we will definitely address this issue.  By the way, I love the lion :).

0
Fixed
Amos Redlich 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 15
During rendering I get error messages (with no details)
The iPad is unable to open the project.
This is a one page book.
I use ver 3.4.3 build 355 on windows 7.
Answer
Try to uninstall InteractBuilder then install a fresh copy of it. Let us know if this helped in this situation.
0
Not a bug
Serge Patry 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Now on the Interact Player  for iPad the buttons are working but the texte is not we can only see a part of it.

For the Interact Player for iMac we still don't see the text.

Answer

This is already fixed.  You need to uninstall your desktop player and download the latest InteractPlayer for the desktop.


Click here to download

0
Fixed
Data Command 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

I created a vertical book that tested well on the iPad.  When sent to a client's iPhone the background looked okay, but it formateed the buttons horizontally and they went off the screen.  Kauai Sands Hotel is the app.

Answer

Version 3.2 is coming out with an updated Player.  This will resolve any issues such as the one you have reported here.   The new version of InteractPlayer for iOS devices should be available within the next couple of weeks assuming Apple can get their developer site back up and running (we are on day 8 of them being down).

0
Answered
June Alison 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 2

I really enjoy working with interactbuilder 3.0 so easy to handle,, but I have a small issue, and that it is when I have uploaded my app, it goes smoothly, but when I open the app and come to page 3, it just stops and goes out totaly out of the app again.

Answer

That is EXCELLENT News June.   We are working on a whole new InteractPlayer that will cause less problems.  This is what we are focused on next.

0
Under review
sehovcovs aleksandrs 2 years ago in By Screen / Publish • updated 2 years ago 2
Can I find out at what stage is the publication of my book The Three Bears?
payment of $ 299 was 02.09.2015.
Answer
Hi there,

I apologize, I must have missed your post. We are going to be testing the publishing process this week, and we're hoping to be able to publish your app soon. I apologize for the delay, and we'll get back to you soon.

Regards,
Inna
0
Answered
Eleisha Perreira 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 13
Since the new 4.0, you preview your app online. How do we view it in the app to make sure its playing/correct on the device. 
Answer
Hi Eleisha,
If you select the option "Make Public," this makes the app available to anyone who has the link. There will then be the option, "Copy Public Link." You can email this link to yourself and open it in your mail app on the device.
0
Under review
Eleisha Perreira 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 12
I have previewed my app (which is built on iPad, iPhone, and Android Tablet dimensions) and shared all of them with myself for testing. However when I preview it, on the iphone for example, it doesnt display how I built it. See photos below for comparison.

Here is a snapshot of how it is built in interact BUILDER when I am in INTERACT mode.


This is the preview (Took pic screenshot on iPhone of how it appears exactly) on my iPhone when I preview the app in the InteractPlayer - IOS



See where its cut off? It is now missing part of the sentence? If I have to change everything, I would have to change 12 apps. Why does this happen? I thought this was an easy app builder without having to worry about little things like this? Is it the font? What do I do to fix this throughout all of the apps instead of changing everything slide by slide for 12 different apps that are already built? 


0
Answered
Cate O'Donnell 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 2
Is there a way to take a picture of the pages in the app so I can use them for the app icon and screen shots?
0
Answered
Charmaine Anderson 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 0
Hi guys, 

I've been reading up on how to keep customers informed on app updates, etc. and was curious if InteractBuilder has push notification capability so if we launch an update or new version into the app stores, the customer will get a notice of some sort?

Thanks for your thoughts and recommendations.
Answer
Hi Charmaine,
When an app has an update published, then the app marketplace notifies the user that an update is available to download, both in Apple's App Store and in Google Play. We currently don't have the option to create custom push notifications for the app.