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0
Answered

Kindle Fire

Melissa Lind 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 0
I shared my app with a friend who has a kindle fire and this was her experience:

"We wanted to try your app on the Kindle but these links don't go anywhere. It just opens a new tab that says "about:blank." I clicked the Windows link on my laptop and it was the same thing."

I told her to upload the interactplayer from the app store and she says it isn't available in the kindle app store. I don't know anything about kindles...can they access the itunes app store?

Any ideas?

Thanks
Answer
InteractPlayer is not available yet for Kindle fire device at this time
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Under review

Player application loading time

Ranco 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

It takes 1 whole minute to get to the bookshelves. It is way too much  - no one would wait 1 min to read a book. Something is wrong there... (tried it on my Samsung Galaxy 3 mini)

Answer

On my HTC One the InteractPlayer loads in 14 seconds.

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Under review

IB 3.4 - App Size

Pardesi Media 4 years ago in By Screen / Publish • updated by Ted Ollikkala 3 years ago 3
Are you looking at reducing the output size of Apps in IB 3.4, specially for Android?
Answer
Hi there!
Could you please give us some more detail about your question?
Here's an article with some tips about reducing the size of an app: How can I minimize the size of my app?
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Planned

Publishing Status Tracker

Pardesi Media 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0
Please add capability in IB or on the Membership login (website), where App Publishers can track the current status, place in queue and expected time it will take IB team to submit the app to Apple/Google etc. once the app has been Published from IB. Also, please define SLAs that give a clear idea of how much time it would take.

Two of my apps are pending submission, and I have no idea where they are, reason for the delay etc.

--
Adeel
0
Started

Publishing the app - Apple, Android store

Eleisha Perreira 3 years ago in By Screen / Publish • updated 3 years ago 3
I am trying to move forward with publishing my app but keeps bringing me in a loop.

After I fill out the needed info (App name, my own dev account, upload screenshots, app cover, description, tags, etc) It prompts me with "saved for publishing" with a close box option. I am unsure of what the next step is.

When I log back into my interact player account, My app changed to the correct title and the new cover I uploaded is displaying correctly. When I click on the apps drop down and click on publish again, it brings me to the same form to fill out.

Am I missing a step?

Do I have to log into my apple development account?

Please let me know as soon as possible! Thank you so much for all the hard work in advance!!!
Answer
Hi Eleisha,
We are working on fixing the publishing process, and it should be fixed with the next InteractBuilder update.
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Answered

Contest submission date

Melissa Lind 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 10
Hey all,

Just checking to see if the submission date is still January 5th considering the big update coming up.

Cheers!
Answer
We are extending the contest deadline, for more details see the link below:
http://eepurl.com/LtxAL
0
Fixed

Sharing an App to ipod touch

William Mark Povey 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

When you share an app to the Ipod touch everything works except when an animation is activated the animation graphics are to large.

Answer

Thanks for reporting this, we will definitely address this issue.  By the way, I love the lion :).

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Fixed

Unable to ope a test book in iPad

Amos Redlich 4 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 15
During rendering I get error messages (with no details)
The iPad is unable to open the project.
This is a one page book.
I use ver 3.4.3 build 355 on windows 7.
Answer
Try to uninstall InteractBuilder then install a fresh copy of it. Let us know if this helped in this situation.
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Not a bug

iMac and iPad Player still not working

Serge Patry 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Now on the Interact Player  for iPad the buttons are working but the texte is not we can only see a part of it.

For the Interact Player for iMac we still don't see the text.

Answer

This is already fixed.  You need to uninstall your desktop player and download the latest InteractPlayer for the desktop.


Click here to download

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Fixed

iPhone formatting not working.

Data Command 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

I created a vertical book that tested well on the iPad.  When sent to a client's iPhone the background looked okay, but it formateed the buttons horizontally and they went off the screen.  Kauai Sands Hotel is the app.

Answer

Version 3.2 is coming out with an updated Player.  This will resolve any issues such as the one you have reported here.   The new version of InteractPlayer for iOS devices should be available within the next couple of weeks assuming Apple can get their developer site back up and running (we are on day 8 of them being down).