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Completed

Share Button not working

Jen Hoyte 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 7
When I go to the Publish tab and click Share, the cursor spins a little, then nothing else happens.  I am able to run the app in Interact mode, but cannot get it to share.  i was able to share apps before but only now trying to share this one.   any ideas what i can try?  Thanks.
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Answered

Publish once and in all app stores?

Adrienne Brown 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 1
Hi,
When I’m ready to publish will my app be published to all the app stores; Apple, Google, Amazon, etc.? Or is only one app store included in the premium membership?
Answer
You can submit your app to Apple, Google, and Amazon at the same time with the premium membership. In the publishing options, you can specify which app marketplaces the app should be submitted to. Here's an article we put together with more detail about the publishing options: Publishing to the App Store
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Answered

Does updating an app and re-sharing to the same person use one of my allotted "shares"?

Gabrielle Strouse 4 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 4 years ago 1
I shared my app with another email address for testing on my tablet. Can I push updates to that address without using up my shares?  If not, is there a way I can log out of interactplayer and log in with the email I use for building so i can test using my own account?

Thanks.
Answer
You can share an unlimited number of times with each email address.

Here's an outline of this information, which we recently added to the user guide:
http://help.interactbuilder.com/s/5404/m/16264/l/196583-how-many-people-can-i-share-my-app-with
0
Not a bug

cannot login

Jason Gottlieb 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Whenever I try to login to my account in the InteractBuilder or Player on my computer it does not work. It also does not work on my iPhone 4.  Works on the website though, so am I doing something wrong or is this a bug that will be fixed in the upcoming version release?

Answer

Hi Jason,


Sorry for the confusion.  We have not unified the InteractBuilder software with the web site authentication process.  What you need to do is run the InteractBuilder and click the REGISTER button on the opening screen.   Register yourself and you should be all set.  


Once you register the software you can then share apps and when you share an app the recipient will receive an email indicating their user id (email address) and password to use when logging into the Player.


Let us know if this resolved your issue.


Ezra

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Answered

About publishing fees

Truman Kong 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 3
Our company has a collection of 90 children books. We are planning to convert them to e-books using your Application. However, if I make an App for each books, does it mean that I have to paid $99 for each book. In order to publish all of them, that could cost a fortune. 

An App for a book (which is only 7-10 pages each), am I thinking it correctly? Or am I misunderstanding the concept of an App?
Answer
Hi Truman,
If each app is relatively short or simple, one option would be to combine a group of them into one app. Maybe if ten of the apps are about a specific topic, you could have an app that has something like a library of those ten books, which would actually all be in the same app. This can also make the app feel more substantial and layered for the end user and worth the price.

The $299 yearly publishing membership does cover one app per year, and the $99 per additional app is for the process of having the additional apps submitted to the app marketplaces. If you use your own developer account instead of ours and submit your InteractBuilder apps yourself, the additional fee does not apply.

Just to clarify since you used the terms "e-book" as well as "app," the main difference between the two is that an app can have many more features like animation, sound effects, video, drawing, and more, while an e-book is usually simply for reading on an e-reader or other device. Some enhanced e-books have more options like simple animations and audio, but apps usually represent a more flexible range of functionality and interactivity. InteractBuilder creates apps and allows for many interactive options.

I hope this helps!
Inna
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Answered

Interact button

Marco Bento 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 8
Hello

I see in some demo videos that by clicking the "Interact" button you can have a preview of the project.
When I click on my "Interact" button nothing happens.
Can you help me.
Best Regards

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Answered

Hi. I'm still having a problem sharing with my iPad.

Serge Patry 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Hi. I'm still having a problem sharing with my iPad. This his the message I get:

InteractBuilder Version: 3.1 Build 306

Device: iMac

Processor: Intel Core i5

Memory: 16 GB

System: 10.8.4

--------------------

An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: Abort due to constraint violation

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

graphic id 7024998 of group id 7024995 of bkgnd id 7024993 of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",mouseUp,16

card id 1141 of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",ShareApp_Continue,1088,button id 1009 of group id 1010 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

card id 1141 of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",ShareApp_Continue2,1128,button id 1009 of group id 1010 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",DBFixSequences,3779

stack "libApp" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",ibTransDB,3495

stack "libApp" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3453

stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode",DoError,10513,button id 1004 of card id 1002 of stack "Behaviors" of stack "/Applications/InteractBuilder.app/Contents/MacOS/Local Components/Data/InteractBuilder.livecode"


WHAT I'M DOING WRONG ?

Answer

This should be fixed with version 3.2.

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Fixed

Unable to sync with server with "Copy of ..."

Ted Ollikkala 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 4
I made a copy of a rather complicated app as a back up - so the copy was named "Copy of xx". The copy will not sync with the server, it gets stuck about 1/3 through. The original app continues to sync fine. I have tried this many times, making 'Copy of" and even renaming the copy but the problem persists.
Answer
Something in the app must be making it get stuck.  Only thing I can think of is for you to send us your app folder and we can diagnose it.
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Under review

Publish Error

Pardesi Media 4 years ago in By Screen / Publish • updated 4 years ago 3
I have been getting this error while trying to Publish my app. I have tried multiple times since Sunday and the issue seems to be persistent.



--
Adeel
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Started

Persistant publication issues

Paul Snakes 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 1
Hi
I am still having many issues with the downloading / running shared version on iPad & nexus tablet. On iPhone and Android phones it doesn't get downloaded at all... and on iPad sometimes goes quite slowly, specially animations. Page turn curl effect doesn't appear... please, I'd need to guarantee my clients that the ebook they'll pay for will be at least executable... thanks for your efforts 
Answer
We are addressing the sharing issue of large apps with the upcoming version 3.4 update along with addressing the Page Turn Effects in the InteractPlayer.