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Answered
Charmaine Anderson 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 0
Hi guys, 

I've been reading up on how to keep customers informed on app updates, etc. and was curious if InteractBuilder has push notification capability so if we launch an update or new version into the app stores, the customer will get a notice of some sort?

Thanks for your thoughts and recommendations.
Answer
Hi Charmaine,
When an app has an update published, then the app marketplace notifies the user that an update is available to download, both in Apple's App Store and in Google Play. We currently don't have the option to create custom push notifications for the app.
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Answered
Melissa Lind 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 1
Hey there,

I've decided to split my entry into two parts. Is it possible to enter two books in the January contest?

Thanks!
Answer
Yes you can have multiple apps in the January contest
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Started
Mark Weinstein 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 1
Hi. I'm trying to share an app from my pc (Windows 7) to my wife's ipad mini so I can test it out. I went through the sharing procedures OK. I downloaded Interactplayer from the Apple appstore. (When I open IP it tells me there's an update to IP but it's the same one I downloaded) When I tap the "get my apps" button on the IP screen it brings up a pop up box showing the app I'm trying to send. I hit download and the download progress bar appears, but 3 seconds later IP disappears altogether and I have to restart it. Is this a bug??
--Mark
Answer
We are waiting on Apple to approve our latest update. We had expected it to be available by now.  That should resolve the issue you are having.
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Answered
Anita Sølver 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 4
I have tried setting up a small test app with multiple languages. I have used the video that shows how to do this: http://www.youtube.com/watch?v=ls7eZRDOCk4&feature...;

On the first page in the app, I have two language choices, set up as in the video. I have added a "jump to page" action after the language choice action (linked together).

I then have a cover with title in two languages (set to show if the language is chosen).

Last, I have the first page in the story, with two different text boxes, one for each language, set up the same way as the cover.

When I test under the "Interact" tab, everything works like a charm. I choose a language by clicking it, and it goes to the cover, and shows the correct language, and the same when I click ahead to the next page. I can also go back, and pick the other language, and everything still works as it's supposed to.

Then, when I share the app with myself, and try  it out on the iPad, something goes wrong:

If I go back to choose the other language, the app seems to insist on using the first chosen language. So if the user would happen to pick the wrong language first, they would be forced to shut down the app (and probably never use it again).

Is there a way to ensure, that it would work on the iPad, like it does under the Interact tab?

It is very possible that it's a mistake on my part. This is my first testrun with the builder :) Look forward to suggestions on how to move on.

Answer
Under the Page Properties do you have Refresh on Load set to No as shown in the image below?:
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Thanks
Mark Weinstein 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 0
I downloaded the latest IP update and I was able to share my app to the ipad from my pc. Thanks!
Answer
Glad to heart that Mark.
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Fixed
Melissa Lind 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 2

When I try to delete anything from the list of My Apps on the ipad player, I select the delete button and the player crashes. When I open it back up nothing has been deleted


Thanks!!!

Answer

This is a known issue with the Player, it will be fixed in a future update.

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Answered
Charmaine Anderson 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 2
Hi guys,

I downloaded the IB3 update 3.4.3 which said it improved the sharing feature.  So I thought I'd test it out and have shared my app with myself and am downloading it to my new Galaxy Tablet (Android).  It is taking an extremely long time to download the app. I am on wireless but have high speed X-finity conniption. This slow download also occurred in the previous IB3 build when sharing/downloading to my Android tablet.  My app is 117 MB (90 pages), but it did downloaded much faster when shared/downloaded on my iPad (IOS).  So I'm wondering if this difference in download times may be Android related, or just a sharing issue.  I'm concerned this long download time on Android is what the end user will experience from the Google Play store when it is launched.  I'm hoping this slow download is a just a sharing issue with Android and the actual Google Play download experience will be faster.  Thanks for your thoughts.
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Answered
Melissa Lind 3 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 3 years ago 2
Hey all,

When I try to share the app, the program flips to the last page of the app and doesn't give me the upload screen that it usually does.  I'm on a mac with the latest versions.
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sehovcovs aleksandrs 2 years ago in By Screen / Publish 0
Hi , I can not wait for the publication of information… really looking forward to the answer



alex

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Answered
Tiffany Daniela McPhie 3 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 3 years ago 0
I would like to know what the process is if I need to modify my app once it is in the market. Do I have to publish it again and wait for review? .. Thanks.
Answer
To update your app, it must be submitted to the app stores again. Please publish your app again, and we will submit your app to the app store within 1 to 5 business days. Make sure you change the version number in the app settings before re-submitting it.