+1
Started
Charmaine Anderson 3 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 2 years ago 16

Animated frame element will not play if tapped again. Only plays once on tap. I have a .png sequence set to animate on tap, no looping.  Works fine on first tap.  After animation stops playing, if element is tapped again in Interact mode, it does not play again.

I also tried reseting the Replay Count to either 0, 1 or 100 under Behavior Options but element still will not play on second tap.  Here are the settings I'm using.


Answer

Answer
Started

See enclosed app.  We cannot recreate the issue you are reporting.  You can see in this sample that every time you tap the butterfly it animates.


101 - Animation.zip

Under review

Is it a static animation or a linear animation?

Not a bug

See enclosed app.  We cannot recreate the issue you are reporting.  You can see in this sample that every time you tap the butterfly it animates.


101 - Animation.zip

It happens to me a lot. True, when I create a single page book, like your examples, and load the animation - it plays fine all the time. BUT either inside a larger book or when there are more animations in the page (well, I can't tell who is the real culprit) it works only once.

I tried the following: create a new page, load the PSD with the animations, create animation on Tap action and it worked. So, I added the rest of the actions on this page, and when I tested again - animation worked only once. I can privately share the book (Ezra, you have it, page 4) if you are willing to test it.

Ranco

It happened to me. I have three frame animations on a page. Two sit in place, multiple taps on them are fine. The other follows a circle transition on page load - sun arcs up into sky - it runs the frame animation too as it arcs - not wanted - should stay on frame one - - once in place, I can tap it ONE time and get the frame animation. No more after that. The other 2 I can invoke animations all day.

UPDATE: This is definitely a bug - I removed my on-page-load circle animation, now the 2+ taps are restored.

UPDATE 2: I restore the arcing and 2+ tap>frame anims are dead.

Update 3: fresh page, no other elements, bug reproduces.
Try reselecting the target of your animations.
Tried it, no dice. Your turn ;) . Seriously, the steps are simple and the behavior is consistent. PS this is on PC version.
Ok thank you Sean for letting us know about this bug, we were able to recreate it and we are working to fix it. Thank you for feedback.
Answer
Started

See enclosed app.  We cannot recreate the issue you are reporting.  You can see in this sample that every time you tap the butterfly it animates.


101 - Animation.zip

Thanks Alin. Just to clarify - having other anims on page does not matter. It is just:
I want sun to rise in arc into sky. Clicking on Sun triggers sun making a facial expression.

1 on page load circle transition (maybe other transitions too) runs AND does the facial expression- I would prefer only circle transition, not the default "hey I am a frame anim, animate myself" behavior too, if possible. If you cannot separate I can live with that.
2 on tap > animate self runs only once. Never again.

#2 will run always, as expected, if we abandon #1. I don't want to though ;).

PS feedback for this feedback site's emails - use a recent snippet, not an old one! The snippet I see in your last email is alarming, it is an old post by Ezra saying "closing not a bug" from ages ago, because proper steps had not yet been communicated to you guys. So today I thought Ezra closed it(!), until I opened the full bug.

Keep up the AWESOME work!!
affects all transition animations.
Super, I have reproduced this still in IB4. I'll be pounding on it this weekend, finally :).
I added a 2nd animation for double-tap, now tap-animate only plays once, AFTER first time you double-tap. you can keep double-tapping, but never tap again.

Expected: Both actions tap and double-tap > frame animate should be persistently supported
Just to clarify, on an element you have a Tap-Animation for an element and a DoubleTap-Animation for another element?
Nope, both actions are on one frame animation element. The idea was the tap is slow, and the doubletap is fast.
I was able to recreate this situation and forwarded to our lead developer. Thank you for your feedback.