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Under review

stop import psd file

Serge Patry 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 0

When importing PSD file is it possible to had a button to stop that transfer. Reason if by mistake I am importing the wrong PSD file or for what ever reason, a button that would stop that PSD import would be useful.

Thank you.

Serge

Answer

This might be useful but I'm not sure what we would do if a user cancelled the import.  What if it got through a part of the import, should it delete everything it did so far?  We will investigate this further.

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Declined

Speed up page loading in design / interact mode

Charmaine Anderson 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 1

It would be awesome if you could speed up the loading of pages when one clicks on a go to next page button.  Not sure if this is dependent solely on the weight of the assets on the page being called, but if there is anything you can do to speed this up both in design mode and interact mode that would be great.  It takes about 10 sec for me to load each page in design mode.   Thanks for your consideration.

Answer

I'm not really seeing any issues loading pages in design mode.  On a complex app that we have it takes less than 2 seconds to move between pages in design mode and about the same amount of time to move to interact mode.  I am going to close this topic for now.  Try the latest version 3.3, if you still have an issue we may need to look at your app.  I'm sure by now you have optimized your graphics. Do you have animations with a ton of frames?

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Fixed

3.4 Locking up and not allowing edit or delete.

Judy K. Johnson 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 0
I work on P.C.  I downloaded Builder 3.4 today Sat 1/25.  I am having same problem in 3.4 as Clint.  When working in Design I have a couple pages that just lock up.  I can't even get out of Builder without Task Manager.  The pages have several elements with simple linear transition so I thought I would try deleting a few elements.  The program will not even let me delete an element but locks up listing a problem with database.

There is no way to edit and try to adjust the page to play appropriately.  I really need a fix for this.
Answer
We are fixing this and an update will be released shortly.
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Answered

Draw Line

Jen Hoyte 3 years ago in By Screen / Interact • updated by Inna Komarovsky (Administrator) 3 years ago 3
In the old version, the DrawLine allowed you to start drawing, stop, start back drawing in a different direction, stop, continue in a different direction and so on.  In this way you could get a bent line.
Now once the mouse is released, the line cannot be continued in any direction.
How can I get it to work like before?
Thanks.
Answer
Hi Jen,
If you add a Drag-Move (Self) action set to the element, the effect should work as it did before, where you can continue adding to the line.

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Answered

Private messages?

Trevor Boulton 4 years ago in By Screen / Manage • updated by Alin Alexandru Matei (Support) 4 years ago 2
I am not receiving any response to private messages, is there a problem?
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Fixed

Android player issues

Ranco 4 years ago in By Screen / Interact • updated by Inna Komarovsky (Administrator) 3 years ago 2
Tried the InteractPlayer on my brand new Samsung Galaxy S4.
First, as already mentioned, it is hard to see the login window, but it's only once.
Second, it takes 25 seconds to start (!), the screen is black (no splash), as if it is off. Very frustrating. And not only in the first run. Same with my S3 mini.
Third, when I download an app, I get an error message:

I can't click the "Send Error" (and can't hardly see it). Download continues and completes, but there's nothing in any of the shelves.
And forth - the icon for the player is SO similar to Google Play icon:


Please advise...
Ranco
Answer
We were able to recreate most of the errors that you've encounter and we are working on a fix. Thank you for letting us know about them.
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Planned

"Manage Action sets" dialog - vertical scale

Ranco 5 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 5 years ago 0

Please allow scaling of the dialog (at least vertically). When there are lots of actions it is hard to read.



Answer

Planned for version 3.4

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Fixed

Audio bug - on tap to play audio causes animation to be sliced

Charmaine Anderson 5 years ago in By Screen / Interact • updated by Ezra Weinstein (Administrator) 5 years ago 1

After assigning on tap to animated .png sequence to play an short .mp3 sound effect, a small rectangular piece of the animation displays in the center of the screen when element is tapped.  The animation continues to its target location but the rectangle with a slice of the animation stays in place.  I'm using a PC with the latest version of IB3.  Then program crashed and keeps crashing when I reopen the program.  Hopefully this will resolve when I reboot... spent the entire day try to work around IB3 bugs....sigh.

Answer

This issue seems to happen only on Windows and not on a Mac.  It should not appear when you run your app on a device, we are trying to find out what the issue is and get it resolved.

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Answered

Zoom function in IB3

Anita Sølver 4 years ago in By Screen / Design • updated by Alin Alexandru Matei (Support) 4 years ago 1
When I zoom in under Design, there is no scrollbars. This makes zoom rather disfunctional, since I can only see, what's in the middle of the screen.

I'm working on an iMac with Mavericks.

Is it supposed to be like that, or is it a bug?
Answer
There aren't any scrollbars but in the right corner beside the  zoom in/out spyglasses there is a cross like icon that let's you drag across the screen as shown in the attached image:
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Fixed

No Image for Animation character

Ted Ollikkala 3 years ago in By Screen / Interact • updated by Ezra Weinstein (Administrator) 3 years ago 12
When I try to view the animation of a character (I've tried 10 frames, 3 frames with completely different images) I always get a green box with a single diagonal line across it instead of the character that I'm trying to animate after it loads in the player. The ones I created on the previous build of InteractBuilder still play fine (they are have not been run through the new build. (I updated earlier today, though) - What does the box with the green strikethrough mean?
Answer
Well, it took closer to 30 hours, but nonetheless the issue has now been fixed with the latest release 4.0.3.