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Started

rotate device --> rotate bug

Melissa Lind 6 jaar geleden in By Screen / Design bijgewerkt door Alin Alexandru Matei 6 jaar geleden 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Antwoord
Alin Alexandru Matei 6 jaar geleden

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

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Under review

publication of the application

sehovcovs aleksandrs 4 jaar geleden in By Screen / Publish bijgewerkt 4 jaar geleden 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Antwoord
Inna Komarovsky 4 jaar geleden
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky
0
Fixed

error message -delete page

Ann K AlteredEssence 7 jaar geleden in By Screen bijgewerkt door Ezra Weinstein (Administrator) 6 jaar geleden 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Antwoord

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined

suggestion: updating psd files

Melissa Lind 6 jaar geleden in By Screen / Design bijgewerkt door Ezra Weinstein (Administrator) 6 jaar geleden 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Antwoord
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
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Beantwoord

global elements error

Melissa Lind 6 jaar geleden in By Screen / Interact bijgewerkt door Alin Alexandru Matei 6 jaar geleden 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Antwoord
Alin Alexandru Matei 6 jaar geleden
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
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Beantwoord

SnapShot - where does the captured file get saved?

Charmaine Anderson 6 jaar geleden in By Screen / Interact bijgewerkt door Alin Alexandru Matei 6 jaar geleden 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Antwoord
Alin Alexandru Matei 6 jaar geleden
The image will be saved in the default image folder of your iPad.
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Beantwoord

sharing app link not active

Melissa Lind 6 jaar geleden in By Screen / Interact bijgewerkt door Ezra Weinstein (Administrator) 6 jaar geleden 0
Howdy,

I'm sharing my app with a bunch of people to test it out. In the email that is sent out, it says to click on the appropriate link to download the player, but none of the links are active. Can they download it from the app store and still use the code from the email?
Antwoord
Yes
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Under review

Publishing Error

Cate O'Donnell 5 jaar geleden in By Screen / Publish bijgewerkt door Alin Alexandru Matei 5 jaar geleden 1
Has anyone gotten this error when trying to publish? How do you get rid of it?

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Under review

book not appearing on interactplayer.com

Gabrielle Strouse 5 jaar geleden in By Screen / Interact bijgewerkt 5 jaar geleden 5
I have a book on interactbuilder that was created from a copy of another book, let's call them A and B.  Both copies show in up in interactbuilder.  However, on interactplayer.com only book B shows up.

In interactbuilder I went to book A and hit "interact."  Book B came up.  Then I double-checked that the pages were still different (but didn't change anything) and hit "interact" again. Then book A came up.

Then I went back into book B and hit "interact" and book A came up. I hit "interact" again and book A came up.  I went to one of the pages in builder that is different between the books and hit "interact" and book B came up.

How can I get both books to show up in interact player, and to have consistently separate public links?
Antwoord
Inna Komarovsky 5 jaar geleden
Hi Gabrielle,
I'm going to try to test the problem to see if we can isolate what causes the problem. Do the two apps have the same name?
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Under review

Trouble syncing with server

Stine Winther 5 jaar geleden in By Screen / Interact bijgewerkt door Inna Komarovsky 5 jaar geleden 8
I'm having trouble syncing the app with interactplayer.

At first the only thing appearing in the app in interactplayer was one of my pictures (the first I tried adding in the builder). No background or anything.

I looked in the feedback and in the users guide, but couldn't seem to find any explanation.

I tried clearing browse data - that didn't help.

Now I have deleted the app from my player account, and then tried upload again - but now it won't sync at all.
When clicking "Interact" it starts syncing but then stops.
What can I do?

Regards, Stine
Antwoord
Inna Komarovsky 5 jaar geleden
Hi Stine,

Was the app working earlier, or did this happen the first time you tried to preview this specific app?

It's possible that one of the files or action sets included could be causing a glitch. If you'd like, I could take a look at the app to try to find the problem. If you locate your app folder in Documents / InteractBuilder / [the name of the project group] / [the name of the app], and compress that folder to make a zip file, you can send it to me as an attachment, and I can test the app.

Otherwise, we could talk about the file types and action sets that are included in the app at this point.

Let me know which way you'd prefer : )
Inna Komarovsky