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0
Started

rotate device --> rotate bug

Melissa Lind 6 років тому в By Screen / Design оновлено Alin Alexandru Matei 6 років тому 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Відповідь
Alin Alexandru Matei 6 років тому

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

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Under review

publication of the application

sehovcovs aleksandrs 4 роки тому в By Screen / Publish оновлений 4 роки тому 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Відповідь
Inna Komarovsky 4 роки тому
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky
0
Fixed

error message -delete page

Ann K AlteredEssence 7 років тому в By Screen оновлено Ezra Weinstein (Administrator) 6 років тому 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Відповідь
Ezra Weinstein (Administrator) 6 років тому

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined

suggestion: updating psd files

Melissa Lind 6 років тому в By Screen / Design оновлено Ezra Weinstein (Administrator) 6 років тому 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Відповідь
Ezra Weinstein (Administrator) 6 років тому
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
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Є відповідь

global elements error

Melissa Lind 6 років тому в By Screen / Interact оновлено Alin Alexandru Matei 6 років тому 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Відповідь
Alin Alexandru Matei 6 років тому
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
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Є відповідь

SnapShot - where does the captured file get saved?

Charmaine Anderson 6 років тому в By Screen / Interact оновлено Alin Alexandru Matei 6 років тому 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Відповідь
Alin Alexandru Matei 6 років тому
The image will be saved in the default image folder of your iPad.
0
Є відповідь

sharing app link not active

Melissa Lind 6 років тому в By Screen / Interact оновлено Ezra Weinstein (Administrator) 6 років тому 0
Howdy,

I'm sharing my app with a bunch of people to test it out. In the email that is sent out, it says to click on the appropriate link to download the player, but none of the links are active. Can they download it from the app store and still use the code from the email?
Відповідь
Ezra Weinstein (Administrator) 6 років тому
Yes
0
Under review

Publishing Error

Cate O'Donnell 5 років тому в By Screen / Publish оновлено Alin Alexandru Matei 5 років тому 1
Has anyone gotten this error when trying to publish? How do you get rid of it?

0
Under review

book not appearing on interactplayer.com

Gabrielle Strouse 5 років тому в By Screen / Interact оновлений 5 років тому 5
I have a book on interactbuilder that was created from a copy of another book, let's call them A and B.  Both copies show in up in interactbuilder.  However, on interactplayer.com only book B shows up.

In interactbuilder I went to book A and hit "interact."  Book B came up.  Then I double-checked that the pages were still different (but didn't change anything) and hit "interact" again. Then book A came up.

Then I went back into book B and hit "interact" and book A came up. I hit "interact" again and book A came up.  I went to one of the pages in builder that is different between the books and hit "interact" and book B came up.

How can I get both books to show up in interact player, and to have consistently separate public links?
Відповідь
Inna Komarovsky 5 років тому
Hi Gabrielle,
I'm going to try to test the problem to see if we can isolate what causes the problem. Do the two apps have the same name?
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Under review

Trouble syncing with server

Stine Winther 5 років тому в By Screen / Interact оновлено Inna Komarovsky 5 років тому 8
I'm having trouble syncing the app with interactplayer.

At first the only thing appearing in the app in interactplayer was one of my pictures (the first I tried adding in the builder). No background or anything.

I looked in the feedback and in the users guide, but couldn't seem to find any explanation.

I tried clearing browse data - that didn't help.

Now I have deleted the app from my player account, and then tried upload again - but now it won't sync at all.
When clicking "Interact" it starts syncing but then stops.
What can I do?

Regards, Stine
Відповідь
Inna Komarovsky 5 років тому
Hi Stine,

Was the app working earlier, or did this happen the first time you tried to preview this specific app?

It's possible that one of the files or action sets included could be causing a glitch. If you'd like, I could take a look at the app to try to find the problem. If you locate your app folder in Documents / InteractBuilder / [the name of the project group] / [the name of the app], and compress that folder to make a zip file, you can send it to me as an attachment, and I can test the app.

Otherwise, we could talk about the file types and action sets that are included in the app at this point.

Let me know which way you'd prefer : )
Inna Komarovsky