We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.

Interact player for ipad

Mark Weinstein 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 0
I downloaded the latest IP update and I was able to share my app to the ipad from my pc. Thanks!
Glad to heart that Mark.

deleting my apps

Melissa Lind 5 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 5 years ago 2

When I try to delete anything from the list of My Apps on the ipad player, I select the delete button and the player crashes. When I open it back up nothing has been deleted



This is a known issue with the Player, it will be fixed in a future update.


Download of shared app on Android tablet very slow

Charmaine Anderson 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 2
Hi guys,

I downloaded the IB3 update 3.4.3 which said it improved the sharing feature.  So I thought I'd test it out and have shared my app with myself and am downloading it to my new Galaxy Tablet (Android).  It is taking an extremely long time to download the app. I am on wireless but have high speed X-finity conniption. This slow download also occurred in the previous IB3 build when sharing/downloading to my Android tablet.  My app is 117 MB (90 pages), but it did downloaded much faster when shared/downloaded on my iPad (IOS).  So I'm wondering if this difference in download times may be Android related, or just a sharing issue.  I'm concerned this long download time on Android is what the end user will experience from the Google Play store when it is launched.  I'm hoping this slow download is a just a sharing issue with Android and the actual Google Play download experience will be faster.  Thanks for your thoughts.

trouble sharing

Melissa Lind 4 years ago in By Screen / Publish • updated by Alin Alexandru Matei (Support) 4 years ago 2
Hey all,

When I try to share the app, the program flips to the last page of the app and doesn't give me the upload screen that it usually does.  I'm on a mac with the latest versions.

as my cute bears

sehovcovs aleksandrs 3 years ago in By Screen / Publish 0
Hi , I can not wait for the publication of information… really looking forward to the answer



App modification

Tiffany Daniela McPhie 4 years ago in By Screen / Publish • updated by Inna Komarovsky (Administrator) 4 years ago 0
I would like to know what the process is if I need to modify my app once it is in the market. Do I have to publish it again and wait for review? .. Thanks.
To update your app, it must be submitted to the app stores again. Please publish your app again, and we will submit your app to the app store within 1 to 5 business days. Make sure you change the version number in the app settings before re-submitting it.
Under review

My Stats

Luzmarie 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 0

Hi, I would like to know how can I see my stats... keep saying "You haven't published any apps jet" 'what am I doing wrong?


Next steps once book is ready

SeanB 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 7
Once we have our app working, and are standing by for you to compile it, are there other steps we can take meantime, to prepare for the different marketplaces? Such as icon designs, account setups? Do you have any such support materials like this for us authors? Thanks!
Hi Sean,

If you want to use one app for different marketplaces, it will automatically resize proportionally to fit within the different screen sizes, with a little black space around whichever dimension is larger. If you do prefer to create different versions of the app, you can duplicate the app, change the dimensions, and adjust the artwork to apply to different screen sizes. This decision is up to you : )

Regarding the app icon, as long as the icon you included in your app publishing materials is a 1024x1024 square without rounded corners, the icon will be adjusted (size and rounded corners radius) for each marketplace. The following user guide article describes this as well as other publishing options: Publishing to the App Marketplaces.


InteractPlayer playback discrepancies

Judy K. Johnson 4 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 4 years ago 1
Just to let you know I had reported a discrepancy between PC and Mac InteractPlayer.  The PC would hang up on page 8 and require Task Manager to close the file.  The MAC Air (11") would play the app from beginning to end.

After I had reported the discrepancy, I went out to InteractBuilder website to look again for an update to InteractPlayer.  I was delighted to see that there was an update 343 for me to download tonight.  I was also delighted to see that the update has solved the dilemma with my app lockingup in Player on page 8.  This update now correctly plays my app from beginning to end.

Thanks InteractBuilder team.  It's obvious that you are doing everything possible to keep all of us writer/illustrators happy.
If you could zip up your application folder and share it with us via DropBox or another file sharing service we will take a look at it and see if we can recreate the issue.

Publishing to BigFishGames

Ted Ollikkala 3 years ago in By Screen / Publish • updated by Ezra Weinstein (Administrator) 3 years ago 1
I may wish to have my Adventure Game app distributed through BigFishGames


Their terms are not set forth up front, so it's hard to know what the commission and/or fees would be:


There is some information here:


Q. What kind of criteria does the game need to meet? Would a Windows only game work, or does it need to be cross platform? Do they have some kind of minimum system requirement for all games?

A. Windows only is fine. If you can convert it to Mac easily you will make a decent amount of extra sales. Also make sure that all your game text is read in from a Unicode text file because then if the game does well you can localise it and make more sales on BFG’s foreign language portals.
Minimum requirements are XP (they don’t support Windows 98 any more). Also the game has to be able to save data in the correct location for Vista and Windows 7 properly which is a bit of a headache (you’ll need to research this). You can’t put any web links in your games or connect to any online service (for high scores etc.) You should test your game on XP/Vista/7 just to make sure it works the same and there are no graphical or sound anomalies (I use a different sound driver for Vista/7 for example).

Your game should start in full-screen at 800×600 minimum and have a windowed mode option. There’s a bunch of other “nice to have” things too such as simple options screens (not complicated ones), making sure you can Alt-Tab out/in of the game without graphics corruption + pause it – stuff like that. Just check out any of the other top games and see how they handle things. Also you can always ask for a QA checklist when you submit (or before) and hopefully they’ll send you something.


For example, this title "The Secret Legacy: A Kate Brooks Adventure" is available in 4 different formats from the BigFishGames store, all accessible from the main page and linking to the various app stores:


(i) Amazon app store - http://www.amazon.com/gp/mas/dl/android?p=com.bigf...

(ii) Google Play store - https://play.google.com/store/apps/details?id=com....

(iii) iTunes - https://itunes.apple.com/us/app/the-secret-legacy-...

(iv) PC - http://www.bigfishgames.com/download-games/10891/t...


Is an app published via the InteractBuilder in a form that can be submitted in all four versions?

If not, which versions could be submitted? 



Currently this is not the direction we are moving towards.  The apps created in the InteractBuilder can be submitted directly to the Apple App Store, Google Play, and the Chrome store (for desktops).

We may look at this in the future.