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0
Fixed

Unable to sync with server with "Copy of ..."

Ted Ollikkala vor 10 Jahren aktualisiert von Inna Komarovsky vor 9 Jahren 4
I made a copy of a rather complicated app as a back up - so the copy was named "Copy of xx". The copy will not sync with the server, it gets stuck about 1/3 through. The original app continues to sync fine. I have tried this many times, making 'Copy of" and even renaming the copy but the problem persists.
Antwort
Inna Komarovsky vor 9 Jahren
Something in the app must be making it get stuck.  Only thing I can think of is for you to send us your app folder and we can diagnose it.
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Fertiggestellt

Demo

Eileen Burnell vor 10 Jahren aktualisiert von Alin Alexandru Matei vor 10 Jahren 5
Are there any demos anywhere where I can see what the end product(s) look like?
Antwort
Alin Alexandru Matei vor 10 Jahren
Hi Eileen, you can download demo apps directly from InteractBuilder as shown in the picture below:
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Beantwortet

Question about Pen Names

starwing vor 9 Jahren aktualisiert von Inna Komarovsky vor 9 Jahren 1
Your Terms of Service mentioned users keeping their account details complete and accurate--and I wonder how this applies to the use of Pen Names?? I prefer to write under my digital persona rather than my legal name, which I try to keep as private as possible. Are users permitted to use a fictitious or alternate name on their profile and published ebooks produced with InteractBuilder?
Antwort
Inna Komarovsky vor 9 Jahren
Sure, you're welcome to use a pen name. As long as your contact information reflects information that we can use to reach you if needed and so that you can use your account to test or publish your app, you're all set.
0
Not a bug

Latest player - sounds are not working

Ranco vor 9 Jahren aktualisiert von Inna Komarovsky vor 9 Jahren 5
1. Sound effect on click - works only for the first time
2. Background sounds are not working at all
Antwort
Inna Komarovsky vor 9 Jahren
Would you mind sending a link to download a copy of the app folder to inna@interactstudios.com? We haven't been able to recreate this problem. Are the audio files in mp3 format?
0
Fixed

Problem with IB3 3.4 install - My App Assets are not displaying in new version

Charmaine Anderson vor 10 Jahren aktualisiert von Ezra Weinstein (Administrator) vor 10 Jahren 15
I just downloaded and installed the latest version (342) tonight and when I opened my app I just see a white page and none of my app assets are there, just an empty element is there, and when I click on another page in my app,  I get a Database is Locked error message (see screenshot below).  Please advise how to get my app assets to display properly in this new version.  I did restart my computer and relaunch IB3 but problem still persists. I also tried logging in as someone else and that didn't help either. (I'm using a Mac.)Thank you.

Image 125
Antwort
Try restarting you computer, if that didn't work uninstall the builder and install a clean copy of the builder.
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Wird überprüft

Publish Error

Pardesi Media vor 10 Jahren aktualisiert vor 10 Jahren 3
I have been getting this error while trying to Publish my app. I have tried multiple times since Sunday and the issue seems to be persistent.

Image 204

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Adeel
0
Fixed

Movement > Spin - graphic asset is being enlarged and cropped unintentionally

Charmaine Anderson vor 10 Jahren aktualisiert von Hayley vor 5 Jahren 5

IB3 enlarges a static graphic set to spin in Interact mode, making part of the asset's image being cropped from view.  It looks like the image is being enlarged by about 20%.

To reproduce, see the app I shared with Alin, Page 5.  Note the static graphic of the dolphins are being enlarged in Interact mode and note their fins are being cropped as the image is spinning.  I set the object spin rate to about 10%.

Antwort
Inna Komarovsky vor 9 Jahren

We were able to recreate this and we are working on a fix.

0
Danke

swatting bugs but happy

SeanB vor 10 Jahren aktualisiert von Ezra Weinstein (Administrator) vor 10 Jahren 0
I just wanted to add, as I go bug happy crunching for the deadline, that I've been a tester of InteractBuilder since version 1 - I remember tracking element ID numbers! - and the app has definitely come a long way, is much more stable, and is a lot of fun to work with.

I'm already cooking up alternatives to the blocker I just posted, that is the nature of working with any app especially with web technologies.

So good job and keep up the great effort!!
Antwort
Thank you for your kind words Sean, I've been as frustrated as everyone if not more about all the bugs that have surfaced.  We are working on a new build that should resolve many of the latest reported issues.  As the software expands with more features it becomes more complex to test and QA this massive undertaking.  We are hoping that every release will be a step closer to stabilizing the platform.  Thank you for being a loyal user and supporter!
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Fertiggestellt

Put a confim on the CANCEL please

SeanB vor 10 Jahren aktualisiert von Ezra Weinstein (Administrator) vor 10 Jahren 0
I just accidentally clicked cancel after typing a lengthy blocking bug report. I'm not happy. Please ask whoever manages this form to add a simple little thing called a confirm dialog when you hit cancel and when the form is not empty. Form validation 101. Argh.
Antwort
Sorry this happened Sean.  I will submit a feedback note to our vendor that wrote this software. Overall it's a great tool and we are pretty pleased with it. I can see how frustrated one could get if you hit the cancel button by mistake...
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Beantwortet

Can I delete these files from my app directory? Not sure what they are....

Charmaine Anderson vor 11 Jahren aktualisiert von Ezra Weinstein (Administrator) vor 11 Jahren 1

Hi there,

I noticed my app size was showing at 1.29 GB and I know it isn't that large so when I looked in my app folder I noticed a bunch of strange files that are 1.4 MB each and I'm not sure if I can delete them without breaking my app.  Can you please advise what these are and if I can delete them? Are these IB3 necessary files? See screengrab below of file names. Also, FYI when I try to clear my cache, the app throws an error. 


Thanks much.


Charmaine


Image 52







Antwort

1.29GB is huge, but keep in mind when you  share or publish the app only the files that are used in the app will be published.  


You can delete those files, they are backup database files.