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0
Fixed

Unable to sync with server with "Copy of ..."

Ted Ollikkala 10 jaar geleden bijgewerkt door Inna Komarovsky 9 jaar geleden 4
I made a copy of a rather complicated app as a back up - so the copy was named "Copy of xx". The copy will not sync with the server, it gets stuck about 1/3 through. The original app continues to sync fine. I have tried this many times, making 'Copy of" and even renaming the copy but the problem persists.
Antwoord
Inna Komarovsky 9 jaar geleden
Something in the app must be making it get stuck.  Only thing I can think of is for you to send us your app folder and we can diagnose it.
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Voltooid

Demo

Eileen Burnell 10 jaar geleden bijgewerkt door Alin Alexandru Matei 10 jaar geleden 5
Are there any demos anywhere where I can see what the end product(s) look like?
Antwoord
Alin Alexandru Matei 10 jaar geleden
Hi Eileen, you can download demo apps directly from InteractBuilder as shown in the picture below:
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Beantwoord

Question about Pen Names

starwing 9 jaar geleden bijgewerkt door Inna Komarovsky 9 jaar geleden 1
Your Terms of Service mentioned users keeping their account details complete and accurate--and I wonder how this applies to the use of Pen Names?? I prefer to write under my digital persona rather than my legal name, which I try to keep as private as possible. Are users permitted to use a fictitious or alternate name on their profile and published ebooks produced with InteractBuilder?
Antwoord
Inna Komarovsky 9 jaar geleden
Sure, you're welcome to use a pen name. As long as your contact information reflects information that we can use to reach you if needed and so that you can use your account to test or publish your app, you're all set.
0
Not a bug

Latest player - sounds are not working

Ranco 9 jaar geleden bijgewerkt door Inna Komarovsky 9 jaar geleden 5
1. Sound effect on click - works only for the first time
2. Background sounds are not working at all
Antwoord
Inna Komarovsky 9 jaar geleden
Would you mind sending a link to download a copy of the app folder to inna@interactstudios.com? We haven't been able to recreate this problem. Are the audio files in mp3 format?
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Fixed

Problem with IB3 3.4 install - My App Assets are not displaying in new version

Charmaine Anderson 10 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 10 jaar geleden 15
I just downloaded and installed the latest version (342) tonight and when I opened my app I just see a white page and none of my app assets are there, just an empty element is there, and when I click on another page in my app,  I get a Database is Locked error message (see screenshot below).  Please advise how to get my app assets to display properly in this new version.  I did restart my computer and relaunch IB3 but problem still persists. I also tried logging in as someone else and that didn't help either. (I'm using a Mac.)Thank you.

Image 125
Antwoord
Try restarting you computer, if that didn't work uninstall the builder and install a clean copy of the builder.
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Under review

Publish Error

Pardesi Media 10 jaar geleden bijgewerkt 10 jaar geleden 3
I have been getting this error while trying to Publish my app. I have tried multiple times since Sunday and the issue seems to be persistent.

Image 204

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Adeel
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Fixed

Movement > Spin - graphic asset is being enlarged and cropped unintentionally

Charmaine Anderson 10 jaar geleden bijgewerkt door Hayley 5 jaar geleden 5

IB3 enlarges a static graphic set to spin in Interact mode, making part of the asset's image being cropped from view.  It looks like the image is being enlarged by about 20%.

To reproduce, see the app I shared with Alin, Page 5.  Note the static graphic of the dolphins are being enlarged in Interact mode and note their fins are being cropped as the image is spinning.  I set the object spin rate to about 10%.

Antwoord
Inna Komarovsky 9 jaar geleden

We were able to recreate this and we are working on a fix.

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Thanks

swatting bugs but happy

SeanB 10 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 10 jaar geleden 0
I just wanted to add, as I go bug happy crunching for the deadline, that I've been a tester of InteractBuilder since version 1 - I remember tracking element ID numbers! - and the app has definitely come a long way, is much more stable, and is a lot of fun to work with.

I'm already cooking up alternatives to the blocker I just posted, that is the nature of working with any app especially with web technologies.

So good job and keep up the great effort!!
Antwoord
Thank you for your kind words Sean, I've been as frustrated as everyone if not more about all the bugs that have surfaced.  We are working on a new build that should resolve many of the latest reported issues.  As the software expands with more features it becomes more complex to test and QA this massive undertaking.  We are hoping that every release will be a step closer to stabilizing the platform.  Thank you for being a loyal user and supporter!
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Voltooid

Put a confim on the CANCEL please

SeanB 10 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 10 jaar geleden 0
I just accidentally clicked cancel after typing a lengthy blocking bug report. I'm not happy. Please ask whoever manages this form to add a simple little thing called a confirm dialog when you hit cancel and when the form is not empty. Form validation 101. Argh.
Antwoord
Sorry this happened Sean.  I will submit a feedback note to our vendor that wrote this software. Overall it's a great tool and we are pretty pleased with it. I can see how frustrated one could get if you hit the cancel button by mistake...
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Beantwoord

Can I delete these files from my app directory? Not sure what they are....

Charmaine Anderson 11 jaar geleden bijgewerkt door Ezra Weinstein (Administrator) 11 jaar geleden 1

Hi there,

I noticed my app size was showing at 1.29 GB and I know it isn't that large so when I looked in my app folder I noticed a bunch of strange files that are 1.4 MB each and I'm not sure if I can delete them without breaking my app.  Can you please advise what these are and if I can delete them? Are these IB3 necessary files? See screengrab below of file names. Also, FYI when I try to clear my cache, the app throws an error. 


Thanks much.


Charmaine


Image 52







Antwoord

1.29GB is huge, but keep in mind when you  share or publish the app only the files that are used in the app will be published.  


You can delete those files, they are backup database files.