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Hello. Mavericks and Interactplayer / Interactbuilder

c vega 7 years ago in By Screen / Manage updated by Alin Alexandru Matei 7 years ago 2
Hi!  In the recent month I have been working in a iMac 10.8.5, 3.1 GHz, Core i7 with 16 GB.  Both, the Builder and the Player run fine.  This morning, I updated my previous Air 10.6.8 to Mavericks, as I read that the new system would be faster and more efficient.  However, when trying to run the Builder and the Player I found that both have some issues.  The common one and that I find relevant in terms of timings for animations, etc is that both of them, either in the Interact mode or in the Player itself run very slow... Before installing Mavericks I was able to see my app in the Player of the Air.  Any recommendation?

Many thanks!

Answer

Answer
Under review
Hi, could you please tell us the version and the build both on Builder and Player? Thank you for your feedback.
Answer
Under review
Hi, could you please tell us the version and the build both on Builder and Player? Thank you for your feedback.
Hi, Alin.
The player is 3.4.3 published on February 25, 2014.  The builder is  3.4 released on February 20, 2014. Thanks!
Could you uninstall both Builder and Player and install a clean copy of them? We have 5 different Mac's all running Mavericks with no issues.