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Under review

IB3 slow load on launch

Charmaine Anderson 6 years ago updated by Alin Alexandru Matei 6 years ago 4
Hi guys,  not to whine, but I noticed with the new version, my app now takes 2 minutes to launch when I open IB3.  It previously only took about 20 secs or so to load before v. 342.  IB3 boots right away, its just when I click on the Books icon to load my app that I now see a colorful spinning little wheel for about a minute, then I see the little clock icon and then my app loads about a minute after that.

Also, it would be nice on the next release if you could make the IB3 install the butterfly launch IB3 icon on my desktop.  I tried dragging it to my desktop from my Applications folder, but after doing that,  the program started loading very slowly so I uninstalled it and reinstalled IB3 and click on the icon in the applications folder to boot IB3.  Not sure if moving the icon to my desktop in previous install may be causing the slow load I'm now experiencing but thought you might want to know. Thanks for your time.

Answer

Answer
Under review
On the Mac version there are no shortcuts so neither on the builder. We think at some point you must have dragged the application from the disk image to your *desktop* instead of to your Applications folder, which is maybe why you remember a shortcut being there.
For the the second problem, the load problem, we will need a copy of your app to see what is wrong. Could you send a copy if it at ezra@interactstudios.com ? Thank you for the feedback.
Under review
The builder should create an icon automatically. Are you using MAC or PC?
Hi Alin, I'm using a Mac Book Pro, OS X, v 10.7.5.  
IB3 used to create a desktop icon but it doesn't with the new version as I don't see it on my desktop anymore.  I reinstalled the latest version twice.  I did see a strange looking icon that looked like a hard drive icon with the butterfly logo on it briefly but that has disappeared after the reinstall.
Update:  I can see the icon on the Mac toolbar at the bottom of the screen AFTER I launch IB3,  but not on my desktop when I turn my Mac on.  I used to be able to see it on my desktop which was very convenient.  
Answer
Under review
On the Mac version there are no shortcuts so neither on the builder. We think at some point you must have dragged the application from the disk image to your *desktop* instead of to your Applications folder, which is maybe why you remember a shortcut being there.
For the the second problem, the load problem, we will need a copy of your app to see what is wrong. Could you send a copy if it at ezra@interactstudios.com ? Thank you for the feedback.
Fix for slow load on launch: I manually deleted the contents of my Cache folder (but kept the cache folder itself) and that solved the slow on launch issue.  My app now loads immediately when I open the file in IB3.
Great, thank you for letting us know about this solution.