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delete a device?

iceartist 10 jaar geleden • bijgewerkt door Inna Komarovsky 9 jaar geleden • 7
It's not letting me preview the app in the player, because it says I already have 3 devices registered....have not idea what those 3 are, I've been using my desktop plus now my laptop computers. And I can't find anywhere where it will show me my "devices" to delete one....so I'm at a standstill not getting my work done. Can anyone help?

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Ezra Weinstein (Administrator) 10 jaar geleden
Your devices have been reset.
Under review
Ezra Weinstein (Administrator) 10 jaar geleden
Ezra Weinstein (Administrator) 10 jaar geleden
What name did you use when you registered on our web site
iceartist 10 jaar geleden
Deb Marett
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Ezra Weinstein (Administrator) 10 jaar geleden
Your devices have been reset.
Eleisha Perreira 9 jaar geleden
Ezra, can you check on my device issue as well? 
Brook Johnson 9 jaar geleden
Hi, I am having the same problem for a month now. Worked fine for first week, then got the "3 devices registered" error. Have requested help several times. Can you help? Thanks!
Inna Komarovsky 9 jaar geleden
Hi Brook,
We've updated your information, and you should be all set : ) This is caused by privacy protection that some browsers use.

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