0
Fixed

Unable to ope a test book in iPad

Amos Redlich 6 years ago in By Screen / Publish updated by Inna Komarovsky 5 years ago 15
During rendering I get error messages (with no details)
The iPad is unable to open the project.
This is a one page book.
I use ver 3.4.3 build 355 on windows 7.

Answer

Answer
Under review
Try to uninstall InteractBuilder then install a fresh copy of it. Let us know if this helped in this situation.
Answer
Under review
Try to uninstall InteractBuilder then install a fresh copy of it. Let us know if this helped in this situation.
The situation remain even though I install the Interactbuilder on another computer (windows8).

Try to make a sample app with only one page and try to share it. Let us know if it worked.
Hi.
The iPad sees the book, but can not open it.
The application is crashed right after it starts opening the book.
Amos
If the InteractPlayer crashed on every app opening, try to uninstall InteractPlayer and install it again. Then please check to see if you can open any app. Also let us know the version and build of the InteractPlayer you use. Thank you for your feedback.
I did what you suggested but the problem remain (the iPad InteractivePlayer crashes).
the version is 3.4.3 build 355 as of 2/20/14 11:02PM
Dont you think that the source of the problem is in preparing the file?
Amos
Do you have a resolution for my problem?
I seriously considering buying the program, but I need to make sure that the app is working and the response time is faster...
Amos
Share your app with interactbuilder@gmail.com and we will see if it crashes over here.  Let us know once you share it.
Could you explain please were I can find the file?
If by file you are referring to your app, if you are using Windows by default, you will find it in Documents-> InteractBuilder->Books.
Dir Alin.
I tried once again to build one page and share it with myself.
Surprisingly it works all the way to me iPad (with no error during rendering)
I dont know if you did something but a simple page with picture and text works alright.
Do you want to see the file anyway?
Amos
Try to share the app that you said you can't open on your iPad with interactbuilder@gmail.com as Ezra said and we will see if it crashes.
I'm not sure I have it.
because i reinstalled the application and it probably deletes old apps.
I'll do more tests ans Next time I'll face the problem I'll let you know.
BTW, did you fix something in the system?
Anyway, thanks for your help.
Amos
The old apps wont get deleted if you reinstall InteractBuilder. The apps will remain in the folder you used to have them.