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Answered

Interact Player Error

Melissa Lind 6 years ago in By Screen / Interact updated by Alin Alexandru Matei 6 years ago 4
In interactplayer on the ipad I have two apps under "My Apps" that I am unable to delete. I deleted the app and reloaded it, but they still appear. I'm wondering if it is somehow corrupted? Any ideas?

Thanks a bunch, you guys are great!

Answer

Answer
Answered
If you downloaded the app from the "Get my apps" into one of the Bookcase categories and then you deleted that app from "Get my apps" that app will still be visible in the Bookcase category you've just downloaded to.
Answer
Answered
If you downloaded the app from the "Get my apps" into one of the Bookcase categories and then you deleted that app from "Get my apps" that app will still be visible in the Bookcase category you've just downloaded to.
I've deleted everything: the books on the bookcase and all of MY APPS. But these two still hang around. They are stuck.
By the way. I'm so pleased you are answering questions right now....it's fun to hang with you live:)
:) thank you Melissa. Try to remove the InteractPlayer app and install it again, and let us know if that problem was fixed.
Yes. I tried that as well. No luck.