1. General
  2. Bugs
0
Pas un bug

Empty Messages

Pardesi Media il y a 11 ans • mis à jour par Alin Alexandru Matei il y a 11 ans • 3

IB is showing empty messages after latest install.

Scenario:
* I uninstalled the existing IB installation.
* Deleted all files from Program Files\InteractBuilder and My Documents\InteractBuilder.
* Downloaded a new copy from the website, latest version available was 3.2.5.
* After installation, it downloaded 3 updates.
* I restarted IB, and started seeing all menus and alerts without any text in them.

Solution

Solution
Pas un bug
Ezra Weinstein (Administrator) il y a 11 ans

We have seen this happen in Windows when the font didn't install properly.  Go ahead and reboot your machine entirely and then run the InteractBuilder again.  This should fix the issue.

À l'étude
Alin Alexandru Matei il y a 11 ans
Pardesi Media il y a 11 ans

I am trying to upload screenshots but having issues with UserEcho.

Pardesi Media il y a 11 ans


À l'étude
Alin Alexandru Matei il y a 11 ans

We can see the screenshots and we are investigating this problem.

Solution
Pas un bug
Ezra Weinstein (Administrator) il y a 11 ans

We have seen this happen in Windows when the font didn't install properly.  Go ahead and reboot your machine entirely and then run the InteractBuilder again.  This should fix the issue.

Pardesi Media il y a 11 ans


Thanks Ezra, restarting the machine resolved this issue.

Service d'assistance aux clients par UserEcho