0
Fixed

Urdu Ustad | Google Play Update Bug

Pardesi Media 6 years ago in By Screen / Publish updated by Ezra Weinstein (Administrator) 6 years ago 3
I see my app was updated on Google Play yesterday, I just downloaded it to try, but unfortunately it fails to load, right after the Loading Page. I get an error from IB. I have sent the error report to support and Ezra, please look into it asap, since anyone who updates the app will start getting this error. Thanks.

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Adeel

Answer

Answer
Fixed
Adeel, 

We tested just now on a Nexus 5 that had a previous version of Urdu,  and it worked without a glitch.  Maybe try uninstalling the app from your Droid, that shouldn't be necessary but that is the only idea we have.  We are going to try it on a couple of other devices to see if there is still an issue.
GOOD, I'M SATISFIED
Thanks for the quick response!
Satisfaction mark by Pardesi Media 6 years ago
Under review
Adeel, 

We tested just now on a Nexus 5 that had a previous version of Urdu,  and it worked without a glitch.  Maybe try uninstalling the app from your Droid, that shouldn't be necessary but that is the only idea we have.  We are going to try it on a couple of other devices to see if there is still an issue.
Adeel, we did find an issue with the upgrade process. We are working to fix this ASAP!
Thanks Ezra, will wait for the resolution.
Thanks Ezra, I checked the update of Urdu Ustad on Google Play and this time did not see the issue. I'll wait for Apple submission and second apps submission, then you can initiate the transfer process to my developer accounts for Google Play and Apple. Thanks for the quick fix!

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Adeel
Answer
Fixed
Adeel, 

We tested just now on a Nexus 5 that had a previous version of Urdu,  and it worked without a glitch.  Maybe try uninstalling the app from your Droid, that shouldn't be necessary but that is the only idea we have.  We are going to try it on a couple of other devices to see if there is still an issue.