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New Apprentice - cannot create new projects

Carmsie Melodie 4 years ago in By Screen / Design updated 4 years ago 0

Hi there,

I am a noob. I have your software and all seems fine except that it freezes when I try to open/create a new app (book, card, etc). The new app icon shows on my bookshelf but cannot be opened. When it's clicked, I get a message saying the app needs to be updated and it may take some time depending on my net speed. However, after this nothing further happens. The timeline indicating the update's progress just stops. I'm using Win10. Any help would be appreciated.


Here's a copy of the error code I was also given:


InteractBuilder Version: 4.0 Build 390
Device: System Product Name
Processor: 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~3201 Mhz
Memory: 16,329 MB
System: NT 6.2

--------------------
An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: near "AND": syntax error
Query: close

image id 11989927 of group id 4893680 of group id 4893080 of card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,62,button id 1020 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",LoadApp,1514,button id 1007 of group id 1010 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",ExportApp,6085
stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",Book_UpdateAudio,1654,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,9459
stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,16190,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode