0
Fixed

Delete doesn't work??

Judy K. Johnson 6 years ago in By Screen / Design updated by Ezra Weinstein (Administrator) 6 years ago 0
HELP!!!!

I downloaded the lastest version of Builder 342 today.  I started a practice book. 

First I added a animation of 12 frames that loops continuously.  It worked correctly when I reviewed it in Interact.  Then I added an image png file which does nothing but sit on the page. 

When I try to delete any element on the page I get an error:
"An error occurred with the database; it is suggested that you quit and relaunch InteractBuilder, but you can also choose to go to the Manage page instead.  What do you wish to do?"

No matter what you do it when you reopen the book.  All the elements are still on the page.  I cannot manage to delete an element!!!!


Answer

Answer
Fixed
Judy,
Please send us a copy of your app using DropBox, HighTale or any other file sharing service.  We will take a look at what is going on.  Send it to ezra@interactstudios.com.  Do not email me the app directly because it may be too big for our email server to accept, so please use a file sharing service.

Thanks.
Under review
Judy,
Please send us a copy of your app using DropBox, HighTale or any other file sharing service.  We will take a look at what is going on.  Send it to ezra@interactstudios.com.  Do not email me the app directly because it may be too big for our email server to accept, so please use a file sharing service.

Thanks.
Answer
Fixed
Judy,
Please send us a copy of your app using DropBox, HighTale or any other file sharing service.  We will take a look at what is going on.  Send it to ezra@interactstudios.com.  Do not email me the app directly because it may be too big for our email server to accept, so please use a file sharing service.

Thanks.