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Fixed

Problem with IB3 3.4 install - My App Assets are not displaying in new version

Charmaine Anderson 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 15
I just downloaded and installed the latest version (342) tonight and when I opened my app I just see a white page and none of my app assets are there, just an empty element is there, and when I click on another page in my app,  I get a Database is Locked error message (see screenshot below).  Please advise how to get my app assets to display properly in this new version.  I did restart my computer and relaunch IB3 but problem still persists. I also tried logging in as someone else and that didn't help either. (I'm using a Mac.)Thank you.

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Answer
Try restarting you computer, if that didn't work uninstall the builder and install a clean copy of the builder.
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Under review

Publish Error

Pardesi Media 10 years ago updated 10 years ago 3
I have been getting this error while trying to Publish my app. I have tried multiple times since Sunday and the issue seems to be persistent.

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Adeel
0
Fixed

Movement > Spin - graphic asset is being enlarged and cropped unintentionally

Charmaine Anderson 11 years ago updated by Hayley 5 years ago 5

IB3 enlarges a static graphic set to spin in Interact mode, making part of the asset's image being cropped from view.  It looks like the image is being enlarged by about 20%.

To reproduce, see the app I shared with Alin, Page 5.  Note the static graphic of the dolphins are being enlarged in Interact mode and note their fins are being cropped as the image is spinning.  I set the object spin rate to about 10%.

Answer
Inna Komarovsky 10 years ago

We were able to recreate this and we are working on a fix.

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Thanks

swatting bugs but happy

SeanB 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 0
I just wanted to add, as I go bug happy crunching for the deadline, that I've been a tester of InteractBuilder since version 1 - I remember tracking element ID numbers! - and the app has definitely come a long way, is much more stable, and is a lot of fun to work with.

I'm already cooking up alternatives to the blocker I just posted, that is the nature of working with any app especially with web technologies.

So good job and keep up the great effort!!
Answer
Thank you for your kind words Sean, I've been as frustrated as everyone if not more about all the bugs that have surfaced.  We are working on a new build that should resolve many of the latest reported issues.  As the software expands with more features it becomes more complex to test and QA this massive undertaking.  We are hoping that every release will be a step closer to stabilizing the platform.  Thank you for being a loyal user and supporter!
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Completed

Put a confim on the CANCEL please

SeanB 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 0
I just accidentally clicked cancel after typing a lengthy blocking bug report. I'm not happy. Please ask whoever manages this form to add a simple little thing called a confirm dialog when you hit cancel and when the form is not empty. Form validation 101. Argh.
Answer
Sorry this happened Sean.  I will submit a feedback note to our vendor that wrote this software. Overall it's a great tool and we are pretty pleased with it. I can see how frustrated one could get if you hit the cancel button by mistake...
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Answered

Can I delete these files from my app directory? Not sure what they are....

Charmaine Anderson 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 1

Hi there,

I noticed my app size was showing at 1.29 GB and I know it isn't that large so when I looked in my app folder I noticed a bunch of strange files that are 1.4 MB each and I'm not sure if I can delete them without breaking my app.  Can you please advise what these are and if I can delete them? Are these IB3 necessary files? See screengrab below of file names. Also, FYI when I try to clear my cache, the app throws an error. 


Thanks much.


Charmaine


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Answer

1.29GB is huge, but keep in mind when you  share or publish the app only the files that are used in the app will be published.  


You can delete those files, they are backup database files.

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Answered

screenshot permission

Karen Ivers 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 2
I am co-authoring a book with my colleague, Ann Barron. The book is titled: Digital Content Creation in Schools: A Common Core Approach and will be published by Libraries Unlimited, an imprint of ABC-CLIO. The book is designed to help teachers manage and create multimedia projects with their students. In one chapter of the book, we discuss a variety of different development tools. I would like permission to include a screenshot of a self-created sample eBook page created in Interact Builder. Please advise.  Many thanks! 
Karen Ivers
Answer
Absolutely, you have our full permission to include any screenshots that you need.
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Completed

corner navigation

Serge Patry 11 years ago updated by Alin Alexandru Matei 11 years ago 0

Would it be possible to disable the upper corner Page Flip only for all the pages in the book or maybe page by page as needed.

Answer
Alin Alexandru Matei 11 years ago

You can disable the page flip in the Page Properties:





You can disable both Flip option then you can add Navigation elements and place them where you want.


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Answered

Manage action set error

Melissa Lind 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I needed to rearrange menu items, reassign a bunch of Drag>Move page numbers and halfway through about 20 changes the action set manager malfunctioned, screenshot attached. I closed the program and then it was fine again. Image 135
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Under review

Copy pages?

Eileen Burnell 10 years ago updated 10 years ago 2
When I tried to duplicate a page, the duplicate option was not selectable, is this only available to the bought version?
Answer
Alin Alexandru Matei 10 years ago
From what I know this action is not a premium one.Here are the stepts to make a duplicate of a page:
http://help.interactbuilder.com/m/16264/l/164246-p...

Let us know if you are still having problems with it.