0
Not a bug

New Player problems: Error: 404 downloading app

Paul Snakes 6 years ago updated by Ezra Weinstein (Administrator) 6 years ago 0

Hi, I get am Error:404 message "An Error occurred when trying to download the selected app (Error: 404 Not found)"  when trying to download certain shared apps on the player... they weight around 62 and 103 MB, so are quite heavy... the builder did processed them to share, though..  this happens both on iPad & nexus tablet (on Nexus I get the message; on the iPad, the player just closes down).


Now, the problem is that on Monday I should show the app to a client.. so I am a bit on trouble : /

Answer

Answer
Not a bug

Based on our emails back and forth it seems that your app never successfully uploaded so the 404 means that it cannot find the app.   My suggestion is to try this from a faster internet connection.  177MB is not too heavy for an app, but it is heavy if you don't have a reliable and fast internet connection.

Answer
Not a bug

Based on our emails back and forth it seems that your app never successfully uploaded so the 404 means that it cannot find the app.   My suggestion is to try this from a faster internet connection.  177MB is not too heavy for an app, but it is heavy if you don't have a reliable and fast internet connection.