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Can you build on both PC and iMac? Server won't sync.

SeanB 5 years ago • updated 5 years ago 4
I have been working on my book on a PC. I duplicated that book, then switched to Mac via dropbox. I am able to edit the copy book fine in IB. The problem is I cannot get this book to synch with the server for Interact mode. It seems to time out. I have logged into interactplayer.com no problem. Other smaller books created directly on my iMac have no problem syncing.

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Hi Sean,
The same app should be able to open on both PC and Mac. I have a few questions to see if we can find where the problem might be:

Do you have your app opening directly from Dropbox (setting your default app folder to be the Dropbox folder that contains the app folder)?

Is the original (not duplicated) app on Dropbox?

Are you using the same InteractBuilder account on both computers?
No urgency, I'm staying with PC right now.
Answer
Searching answer
Hi Sean,
The same app should be able to open on both PC and Mac. I have a few questions to see if we can find where the problem might be:

Do you have your app opening directly from Dropbox (setting your default app folder to be the Dropbox folder that contains the app folder)?

Is the original (not duplicated) app on Dropbox?

Are you using the same InteractBuilder account on both computers?
I run PC from local documents. I tried the clone on Mac from both D box and locally. Synch never completes, trying to log into interactplayer.com on Mac blocks me - "exceeded # of devices allotted".

I have build 388 on PC. Today I ran into this synch stall on the PC too. Also could not login to interactplayer.com. I restarted IB4 a couple times, then Interact mode worked - it logs me into interactplayer.com and plays the book fine.

For now I'm sticking with dev on the PC.
Update - I just wrapped up my book (hooray!) I built a shorter Demo copy, and at first it errored trying to synch with the server. I removed unused resources, including the player\manifest.txt. After I restored that txt file, it seemed to clear up the synching problem and Interaction worked.

So it seems to be a problem with 1st time syncing of a book made from a copy with the interactplayer.com server.