We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Fixed

Android player issues

Ranco 10 years ago updated by Inna Komarovsky 10 years ago 2
Tried the InteractPlayer on my brand new Samsung Galaxy S4.
First, as already mentioned, it is hard to see the login window, but it's only once.
Second, it takes 25 seconds to start (!), the screen is black (no splash), as if it is off. Very frustrating. And not only in the first run. Same with my S3 mini.
Third, when I download an app, I get an error message:
Image 120
I can't click the "Send Error" (and can't hardly see it). Download continues and completes, but there's nothing in any of the shelves.
And forth - the icon for the player is SO similar to Google Play icon:
Image 121

Please advise...
Ranco
Answer
Inna Komarovsky 10 years ago
We were able to recreate most of the errors that you've encounter and we are working on a fix. Thank you for letting us know about them.
0
Planned

"Manage Action sets" dialog - vertical scale

Ranco 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 0

Please allow scaling of the dialog (at least vertically). When there are lots of actions it is hard to read.



Answer

Planned for version 3.4

0
Fixed

Audio bug - on tap to play audio causes animation to be sliced

Charmaine Anderson 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 1

After assigning on tap to animated .png sequence to play an short .mp3 sound effect, a small rectangular piece of the animation displays in the center of the screen when element is tapped.  The animation continues to its target location but the rectangle with a slice of the animation stays in place.  I'm using a PC with the latest version of IB3.  Then program crashed and keeps crashing when I reopen the program.  Hopefully this will resolve when I reboot... spent the entire day try to work around IB3 bugs....sigh.

Answer

This issue seems to happen only on Windows and not on a Mac.  It should not appear when you run your app on a device, we are trying to find out what the issue is and get it resolved.

0

Problem with reordering pages

abecedarian 9 years ago updated by halerhys@hotmail com 9 years ago 1
I'm having problems reordering pages.  My project now has 20 pages.  Ten pages at a time are visible on the page manager.  When I scroll down to reorder a page numbered 11-20, when I begin to drag it in the page manager to reorder it, it jumps to the spot on the list of the items 1-10 and I'm not able to get it beyond page 11 by dragging to the bottom of the screen.  For instance, if I have pages 11-20 displayed on the page manager and click page 13 and drag it down,(i.e., to assign it a higher pager number) the page manager locates it immediately after page 2 on the scrollable page list in the page manager, and I can only drag it to after page 10.  In other words, as soon as I start dragging it, the page manager assigns it postion 3 on the list and not position 13.   I hope that description makes sense.  Is this a bug or am I doing something wrong?  Thanks.
0
Under review

Slow page turn

Gabrielle Strouse 9 years ago updated 9 years ago 2
Hi, I have two apps that are almost identical with one exception.  In app A, you tap anywhere on the screen to go to the next page.  In app B, you tap on a specific area, it plays the audio "good job" then goes to the next page.  App A is snappy and App B hangs on each page turn for way too long.  The "good job" audio is 24k, so it really shouldn't be causing such a slowdown!  Also, the slowdown happens even on the first page which is identical. I am wondering what I can do to help.  It is not a large app and is quite simple, just has 2 images appear and plays some audio on each page.
Answer
Inna Komarovsky 9 years ago
In app B, is the Jump behavior chained after the Tap-PlayAudio action set? If so, it might be that the Jump behavior is lagging when waiting for the audio to finish. Try instead creating a Tap-Jump action set with a Delay Before of a second or two so that it goes to the next page without depending on the PlayAudio behavior.
0
Answered

Zoom function in IB3

Anita Sølver 10 years ago updated by Alin Alexandru Matei 10 years ago 1
When I zoom in under Design, there is no scrollbars. This makes zoom rather disfunctional, since I can only see, what's in the middle of the screen.

I'm working on an iMac with Mavericks.

Is it supposed to be like that, or is it a bug?
Answer
Alin Alexandru Matei 10 years ago
There aren't any scrollbars but in the right corner beside the  zoom in/out spyglasses there is a cross like icon that let's you drag across the screen as shown in the attached image:
0
Fixed

No Image for Animation character

Ted Ollikkala 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 12
When I try to view the animation of a character (I've tried 10 frames, 3 frames with completely different images) I always get a green box with a single diagonal line across it instead of the character that I'm trying to animate after it loads in the player. The ones I created on the previous build of InteractBuilder still play fine (they are have not been run through the new build. (I updated earlier today, though) - What does the box with the green strikethrough mean?
Answer
Well, it took closer to 30 hours, but nonetheless the issue has now been fixed with the latest release 4.0.3.
0
Answered

counting interactions

Melissa Lind 10 years ago updated by Alin Alexandru Matei 10 years ago 4
I'd like to have a countdown of the number of interactions on the page, so that the user knows to keep searching if they haven't found them all. Any suggestions for the simplest way to do this?

I want there to be a sound attached to the interaction as well, but only once, if they tap the interaction for a second time I don't want it to count down or make a noise.

This stuff is so hard to describe, let me know if I need to be more clear.

HUGE THANKS!!!!
Answer
Alin Alexandru Matei 10 years ago
You can add a counter with two behaviors chained: Counter Set ( with value equal to number of interaction also Invoked on Page load) and chained to this one a Counter Display. Also for every interaction you can have Counter Substract, so the user knows how many interaction remained.
To have a sound play only one you can have a transparent element show after the interaction occurs. So if you have Tap-PlayAudio, chained to this behavior will be a Show behavior with the target being that transparent element. ( That transparent element will be hidden at the start of the page and it will be on top of the element that is causing an interaction.)
0
Under review

deleting apps in the player

Melissa Lind 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I still have a couple of apps that won't delete in my list of "My Apps". They are around 8 months old. Not a big problem obviously, but I thought you'd want to know.

Here is the error info:

InteractBuilder Version: 3.4 Build 350
Device: MacBook Pro
Processor: Intel Core i5
Memory: 4 GB
System: 10.6.8

--------------------
An error occurred while accessing the database.

An error occurred while accessing the database.

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 's Umbrella.zip' AND ConsumerMember_Id=100079' at line 1

graphic id 10086247 of group id 10086221 of group id 10086219 of card id 147088 of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",mouseUp,36
card id 147088 of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",DeleteDownloadApp,928,button id 1014 of group id 1010 of card id 1002 of stack "Behaviors" of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer"
stack "libApp" of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",DeleteMyApp,7128
stack "libApp" of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",ibRDS,7069
stack "libApp" of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",CheckDBErr,6649
stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer",DoError,15410,button id 1004 of card id 1002 of stack "Behaviors" of stack "/Users/melissahlind/Desktop/InteractPlayer.app/Contents/MacOS/InteractPlayer"
Answer
Alin Alexandru Matei 10 years ago
What version and build of InteractPlayer are you using? I tried to recreate this situation but the app got deleted when I clicked the Delete button.
0
Answered

Hidden Page

Jamie Stevens 10 years ago updated by Inna Komarovsky 10 years ago 2
Hi! I want to have a page that is only available for parents and teachers. It's my Privacy Disclosure page. What I currently am trying to set up is a text element on page 2 that jumps to a page that is at the end of the app, that is my Privacy Disclosure page. I don't want this page visible at run time unless the adult wants to view it. I also want the adult to be able to tap the closed and return to page 2.
Is this possible? So far it's not working. I also have the second to last page (page 11) as closing the app. And is that possible to do with the hidden page built right after it?
Answer
Inna Komarovsky 10 years ago
Hi Jamie,
You can jump to any page and close the app from any page using the Jump behavior (in the "Page" behavior category). In the "Target Page" field you can enter any page, or you can select "Close App."

So the text element that goes to the privacy disclosure page can have a Tap-Jump action set with the target page set to page 12, and the element on page 11 that is meant to close the app can have a Tap-Jump action set with a target page of "Close App."