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Answered

IB4, Internet and version 3 apps

Jen Hoyte 5 years ago • updated by Ezra Weinstein (Administrator) 5 years ago 12
ok so I open an app created in version 3.  It says that it needs to be updated and the speed could vary based on Internet connection.  WHen I click Continue, it says that it is synching (an app with this name was uploaded previously before version 4).  Once the app opens, I click Interact, and it just hangs at the Loading page.

i close IB, reopen, and try to open a different version 3 app.  It says:  An error occurred while accessing the database.

Following the instructions in the error message, I have emailed the error detail to support.  Thanks.

Answer

Answer
Hi Jen, sorry for this mess.  All you need to do to fix this latest issue is to go into the App Folder and delete a file called InteractApp.rdb.  You will see this file is zero bytes, the last update created it.  Once you delete the file your app will convert successfully and you should be all set.  I am working late tonight so let me know if you need any additional help.
ok with 4.0.4 the pages of this app that do not include interactions are able to load and play.  However, if I try to open any other apps, it gives the "error occurred while accessing the database".  Any update on this?

Here is the text of the error:

InteractBuilder Version: 4.0 Build 383
Device: Aspire V3-771
Processor: 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~2601 Mhz
Memory: 5,962 MB
System: NT 6.2
--------------------
An error occurred while accessing the database.
An error occurred while accessing the database.
Database Error: no such table: AppProps
Query: SELECT Value FROM AppProps WHERE Property='MemberAppID'
image id 11721406 of group id 4893680 of group id 4893080 of card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,62,button id 1020 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",LoadApp,1267,button id 1007 of group id 1010 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",ibTransDB,10070
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,10012
stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,16132,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

Hello, any update on this as yet?  I need to get 12 apps converted for my students to use.  Thanks.
Under review
Hello, are you able to create a new app and test it in InteractMode?
Yes I can. But I need these 12 apps to work.  Each has in about 15-20 pages only. 

The thing is I cannot even open them in Builder. 
Can you upload an app to Dropbox site and send it over to alin@interactstudios.com so we can take a look and check what could the problem be?
ok sent it.  thanks much.  The text of the error message is above.
Please download the latest update 4.0.5 which was just released. This should resolve your issue. Let us know if you still have a problem.
Sorry, it is still happening.  I have uninstalled Builder, wiped everything cleaned and installed 4.0.5 directly.  Here is the error detail:

InteractBuilder Version: 4.0 Build 384
Device: Aspire V3-771
Processor: 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1900 Mhz
Memory: 5,962 MB
System: NT 6.2


--------------------
An error occurred while accessing the database.


An error occurred while accessing the database.


Database Error: no such table: AppProps
Query: SELECT Value FROM AppProps WHERE Property='MemberAppID'


image id 11724793 of group id 4893680 of group id 4893080 of card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,62,button id 1020 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
card id 1002 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",LoadApp,1267,button id 1007 of group id 1010 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",ibTransDB,10087
stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,10029
stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,16132,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

Please, I need this urgently.  Thanks so much.
Answer
Hi Jen, sorry for this mess.  All you need to do to fix this latest issue is to go into the App Folder and delete a file called InteractApp.rdb.  You will see this file is zero bytes, the last update created it.  Once you delete the file your app will convert successfully and you should be all set.  I am working late tonight so let me know if you need any additional help.
Yes!  that works.  Thanks so much.  Getting them opened and converted.  Now trying to run them.  Will let you know how it goes.  Thanks again.