We want to hear your feedback! Submit your Questions, Ideas, Suggestions, and Problems.
0
Answered

Is anyone monitoring the Forum

Ted Ollikkala 3 years ago • updated by Inna Komarovsky (Administrator) 3 years ago 1
It seems to be getting spammy
Answer
Hi Ted,

Yep, I'm reading the forum posts and did notice some spam messages recently. I'll try to delete any spam messages that I see.

Thanks,
Inna
0
Started

Expand window button makes text move out of place.

Charmaine Anderson 4 years ago in By Screen / Manage • updated by Alin Alexandru Matei (Support) 4 years ago 0
When I first open IB3 and expand the window to full screen mode using the little green circle button,  the window expands and some of the text in my app moves out of place.  Easy to reposition text but not ideal experience.



Answer
I was able to recreate this situation and I forwarded this information along to our lead developer. Thank you for the feedback.
0
Under review

Text Input and saving to multiple pages

Trevor Boulton 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 8
I am wanting users to be able to type in a text input box and have the contents saved and displayed on multiple pages. I think the answer might be here http://feedback.interactbuilder.com/topic/295267-save-text/ but the attached file is missing.
0
Not a bug

Problems when bouncing and inverting image

Paola Amador 4 years ago in By Screen / Interact • updated by Ezra Weinstein (Administrator) 4 years ago 0

When the image bounces it inverts properly the first time, but then it starts splitting in several parts. It does not invert anymore but on each bounce, it re-splits in different parts. This happened after the update yesterday. Before it just kept inverting right left right left non-stop, all the time and very quicly.

Answer

Can you tell us under what circumstances is this happening. I added on an element animation with bounce + invert horizontally + replay and everything is working as it should.


We did address some issues in version 3.3 related to Bounce and Invert.  Version 3.3 will be released in the next few hours so please check this out again using the new version.

0
Fixed

Delete doesn't work??

Judy K. Johnson 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 0
HELP!!!!

I downloaded the lastest version of Builder 342 today.  I started a practice book. 

First I added a animation of 12 frames that loops continuously.  It worked correctly when I reviewed it in Interact.  Then I added an image png file which does nothing but sit on the page. 

When I try to delete any element on the page I get an error:
"An error occurred with the database; it is suggested that you quit and relaunch InteractBuilder, but you can also choose to go to the Manage page instead.  What do you wish to do?"

No matter what you do it when you reopen the book.  All the elements are still on the page.  I cannot manage to delete an element!!!!


Answer
Judy,
Please send us a copy of your app using DropBox, HighTale or any other file sharing service.  We will take a look at what is going on.  Send it to ezra@interactstudios.com.  Do not email me the app directly because it may be too big for our email server to accept, so please use a file sharing service.

Thanks.
0
Fixed

Match Condition only fire on one element (Last tapped one)

Truman Kong 3 years ago in By Screen / Interact • updated by Ken Ray (Administrator) 3 years ago 8
I am working on your newest 4.0.6 verion. Unlike the previous version, the Matched or Not Matched condition only fire on the Element that is tapped last. (You need to tap 2 elements to see if they matched).

Is there any way to fire the condition on the first tapped element?

If not? The Memory Game in your user guide cannot work at all. (As I have made a similar game based on the Memory Game).

There is no way we can find out which Element is tapped first. Hence, we cannot do any action on it.


0
Not a bug

Database error message when starting IB3

Charmaine Anderson 4 years ago • updated by Ezra Weinstein (Administrator) 4 years ago 0

I keep getting an error message below when I launch IB3 and click on my app graphic. This has been happening for about a week now. Thought you should know. When I Quit and relaunch app it opens ok.  



Answer

We were not able to recreate this issue.  Hopefully the new version that was just released will fix this for you, if not we will need a copy of your database with a set of steps on how to recreate this issue.

0
Not a bug

Upload interact cloud

Serge Patry 4 years ago in By Screen / Manage • updated by Ezra Weinstein (Administrator) 4 years ago 0

InteractBuilder Version: 3.2 Build 307

Device: iMac

Processor: Intel Core i5

Memory: 16 GB

System: 10.8.4

--------------------

An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: Abort due to constraint violation

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

line 167 of handler "mouseUp" of group "_Row5" of group "PopOverTable" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "stsTableRow Behavior" of card id 1002 of stack "IBResources"

line 955 of handler "stsTableView_mouseUp" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 1247 of handler "PopOverMenu_Select" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 2392 of handler "PopOverMenu_PrepSubMenu" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 998 of handler "Manage_ContextSelect" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1013 of handler "UploadToCloud" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1137 of handler "ShareAppToMyCloud" of image "Slot 1_2" of group "BookGroup" of group "BookShelf" of card "Manage" of stack "InteractBuilder" of behavior button "PublishCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 5260 of handler "DBFixSequences" of stack "libApp" of stack "libApp"

line 4974 of handler "ibTransDB" of stack "libApp" of stack "libApp"

line 4932 of handler "CheckDBErr" of stack "libApp" of stack "libApp"

line 10889 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"


Answer

Serge, can you describe the circumstances of this error?  What caused it? Did you just try to upload your app to the cloud?  Did you try a new app?

0
Started

rotate device --> rotate bug

Melissa Lind 4 years ago in By Screen / Design • updated by Alin Alexandru Matei (Support) 4 years ago 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Answer

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

0
Under review

publication of the application

sehovcovs aleksandrs 2 years ago in By Screen / Publish • updated 2 years ago 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Answer
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky