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0
Fixed

Match Condition only fire on one element (Last tapped one)

Truman Kong 4 years ago in By Screen / Interact • updated by Ken Ray (Administrator) 3 years ago 8
I am working on your newest 4.0.6 verion. Unlike the previous version, the Matched or Not Matched condition only fire on the Element that is tapped last. (You need to tap 2 elements to see if they matched).

Is there any way to fire the condition on the first tapped element?

If not? The Memory Game in your user guide cannot work at all. (As I have made a similar game based on the Memory Game).

There is no way we can find out which Element is tapped first. Hence, we cannot do any action on it.


0
Not a bug

Database error message when starting IB3

Charmaine Anderson 5 years ago • updated by Ezra Weinstein (Administrator) 5 years ago 0

I keep getting an error message below when I launch IB3 and click on my app graphic. This has been happening for about a week now. Thought you should know. When I Quit and relaunch app it opens ok.  



Answer

We were not able to recreate this issue.  Hopefully the new version that was just released will fix this for you, if not we will need a copy of your database with a set of steps on how to recreate this issue.

0
Not a bug

Upload interact cloud

Serge Patry 5 years ago in By Screen / Manage • updated by Ezra Weinstein (Administrator) 5 years ago 0

InteractBuilder Version: 3.2 Build 307

Device: iMac

Processor: Intel Core i5

Memory: 16 GB

System: 10.8.4

--------------------

An error occurred while accessing the database.

An error occurred while accessing the database.

Database Error: Abort due to constraint violation

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

Query: UPDATE PageElements SET id = (SELECT newElementId FROM Elements_Temp WHERE PageElements.Id = Elements_Temp.ElementId)

line 167 of handler "mouseUp" of group "_Row5" of group "PopOverTable" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "stsTableRow Behavior" of card id 1002 of stack "IBResources"

line 955 of handler "stsTableView_mouseUp" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 1247 of handler "PopOverMenu_Select" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 2392 of handler "PopOverMenu_PrepSubMenu" of group "PopOver" of card "Manage" of stack "InteractBuilder" of behavior button "PopOver B" of card id 1002 of stack "IBResources"

line 998 of handler "Manage_ContextSelect" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1013 of handler "UploadToCloud" of card "Manage" of stack "InteractBuilder" of behavior button "ManageCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 1137 of handler "ShareAppToMyCloud" of image "Slot 1_2" of group "BookGroup" of group "BookShelf" of card "Manage" of stack "InteractBuilder" of behavior button "PublishCd B" of group "Card Behaviors" of card id 1002 of stack "Behaviors"

line 5260 of handler "DBFixSequences" of stack "libApp" of stack "libApp"

line 4974 of handler "ibTransDB" of stack "libApp" of stack "libApp"

line 4932 of handler "CheckDBErr" of stack "libApp" of stack "libApp"

line 10889 of handler "DoError" of stack "InteractBuilder" of behavior button "Stack B" of card id 1002 of stack "Behaviors"


Answer

Serge, can you describe the circumstances of this error?  What caused it? Did you just try to upload your app to the cloud?  Did you try a new app?

0
Started

rotate device --> rotate bug

Melissa Lind 4 years ago in By Screen / Design • updated by Alin Alexandru Matei (Support) 4 years ago 2

rotate device --> rotate is no longer working with the new update. Even in my older books where it used to work. Any suggestions?


Thanks!

Answer

Thank you for letting us know about this bug, I've tried to recreate this and indeed it's not working.We are working on fixing this.

0
Under review

publication of the application

sehovcovs aleksandrs 3 years ago in By Screen / Publish • updated 3 years ago 4
I'm worried that you do not publish my app.Three weeks have passed.
tell you publish my application?I can not publish the following if they are not money.
you can name the date of publication?

alex



Answer
Hi there,
I really apologize for the delay. We are working through some issues that are delaying the publishing process. At this point we are able to publish apps as web applications but not as mobile apps, but we are hoping to be ready to do this as soon as we can work through the problems we are facing. We will keep everyone updated as we move forward.

Regards,
Inna Komarovsky
0
Fixed

error message -delete page

Ann K AlteredEssence 5 years ago in By Screen • updated by Ezra Weinstein (Administrator) 5 years ago 0

trying to delete a page the following:

An error occurred while accessing the database.

near "SELECT": syntax error

group id 6802281 of group id 2161 of group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",mouseUp,250

group id 2144 of card id 1139 of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",stsTableRow_IconBarMouseUp,39,button id 1013 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",TOC_DeletePage,2415,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DeletePage,2466,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"

stack "libApp" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",CheckDBErr,3340

stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode",DoError,9972,button id 1004 of card id 1002 of stack "Behaviors" of stack "C:/Program Files (x86)/InteractBuilder/Local Components/Data/InteractBuilder.livecode"


Answer

We are aware of the issue with deleting pages and it should be resolved in the next release.

0
Declined

suggestion: updating psd files

Melissa Lind 4 years ago in By Screen / Design • updated by Ezra Weinstein (Administrator) 4 years ago 3

When updating psd files, reflect the changes of elements that have been moved. I don't even know if it is possible, but it would be such a time saver.


Thanks!!

Answer
Currently, if an element has been moved in the builder, then when the same Photoshop file is imported again, that element gets the new position that it has been assigned in the builder. Is your suggestion that an element that has been moved in Photoshop should have the new Photoshop position?
0
Completed

Unable to download update

winsomeworks 4 years ago • updated by Ezra Weinstein (Administrator) 4 years ago 1
Hi!  I have attempted to download the newest update and I am getting a retrieval error.  
Answer
Looks like you caught us in the middle of our update. Please try again.
0
Answered

global elements error

Melissa Lind 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 0
Even with the global elements turned off the cover, they are still appearing in interactplayer.

Thanks!
Answer
We were able to recreate this bug and we are working to fix it. Thank you for the feedback.
0
Answered

SnapShot - where does the captured file get saved?

Charmaine Anderson 4 years ago in By Screen / Interact • updated by Alin Alexandru Matei (Support) 4 years ago 0
I'd like to use the snapshot behavior to capture what is on the current page but the User Guide doesn't have documentation on where the captured file gets stored on the user's device, I see the captured file gets saved into my Documents folder on my laptop. I'd like to tell user where they can find their captured screenshot on their iPad. It might be nice to allow the user to name their captured file before it is saved so they can easily find it.

Thanks for your help.
Answer
The image will be saved in the default image folder of your iPad.