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Completed

Put a confim on the CANCEL please

SeanB 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 0
I just accidentally clicked cancel after typing a lengthy blocking bug report. I'm not happy. Please ask whoever manages this form to add a simple little thing called a confirm dialog when you hit cancel and when the form is not empty. Form validation 101. Argh.
Answer
Sorry this happened Sean.  I will submit a feedback note to our vendor that wrote this software. Overall it's a great tool and we are pretty pleased with it. I can see how frustrated one could get if you hit the cancel button by mistake...
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Answered

Can I delete these files from my app directory? Not sure what they are....

Charmaine Anderson 11 years ago updated by Ezra Weinstein (Administrator) 11 years ago 1

Hi there,

I noticed my app size was showing at 1.29 GB and I know it isn't that large so when I looked in my app folder I noticed a bunch of strange files that are 1.4 MB each and I'm not sure if I can delete them without breaking my app.  Can you please advise what these are and if I can delete them? Are these IB3 necessary files? See screengrab below of file names. Also, FYI when I try to clear my cache, the app throws an error. 


Thanks much.


Charmaine


Image 52







Answer

1.29GB is huge, but keep in mind when you  share or publish the app only the files that are used in the app will be published.  


You can delete those files, they are backup database files.

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Answered

screenshot permission

Karen Ivers 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 2
I am co-authoring a book with my colleague, Ann Barron. The book is titled: Digital Content Creation in Schools: A Common Core Approach and will be published by Libraries Unlimited, an imprint of ABC-CLIO. The book is designed to help teachers manage and create multimedia projects with their students. In one chapter of the book, we discuss a variety of different development tools. I would like permission to include a screenshot of a self-created sample eBook page created in Interact Builder. Please advise.  Many thanks! 
Karen Ivers
Answer
Absolutely, you have our full permission to include any screenshots that you need.
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Completed

corner navigation

Serge Patry 11 years ago updated by Alin Alexandru Matei 11 years ago 0

Would it be possible to disable the upper corner Page Flip only for all the pages in the book or maybe page by page as needed.

Answer
Alin Alexandru Matei 11 years ago

You can disable the page flip in the Page Properties:





You can disable both Flip option then you can add Navigation elements and place them where you want.


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Answered

Manage action set error

Melissa Lind 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I needed to rearrange menu items, reassign a bunch of Drag>Move page numbers and halfway through about 20 changes the action set manager malfunctioned, screenshot attached. I closed the program and then it was fine again. Image 135
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Under review

Copy pages?

Eileen Burnell 10 years ago updated 10 years ago 2
When I tried to duplicate a page, the duplicate option was not selectable, is this only available to the bought version?
Answer
Alin Alexandru Matei 10 years ago
From what I know this action is not a premium one.Here are the stepts to make a duplicate of a page:
http://help.interactbuilder.com/m/16264/l/164246-p...

Let us know if you are still having problems with it.
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Under review

This is an update to the problem with 3.4 freezing with database error

Judy K. Johnson 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I downloaded the update you put out yesterday 1/25 to fix this problem with new Builder 3.4  

I am using Windows 7.1 to create the app.  The problem is with my Windows Player program. 

The two pages in my app that were affected now do play correctly in Player.  However, on one problem page, after it correctly plays in Player, it is impossible to turn the page forward or back.  Then Player can not be shut down so the only way to quit Player is with Task Manager.  The app freezes and must be shut down with Task Manager.

When I use my MacAir Player to view my app this does NOT happen.  I am able to page on past this page and complete the app.
Answer
Alin Alexandru Matei 10 years ago
Could you tell us what behaviors you have on that page?
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Started

Persistant publication issues

Paul Snakes 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 1
Hi
I am still having many issues with the downloading / running shared version on iPad & nexus tablet. On iPhone and Android phones it doesn't get downloaded at all... and on iPad sometimes goes quite slowly, specially animations. Page turn curl effect doesn't appear... please, I'd need to guarantee my clients that the ebook they'll pay for will be at least executable... thanks for your efforts 
Answer
We are addressing the sharing issue of large apps with the upcoming version 3.4 update along with addressing the Page Turn Effects in the InteractPlayer.
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Answered

My app for the competition?

Clint Sutton 10 years ago updated by Ezra Weinstein (Administrator) 10 years ago 2
Hi

I shared my app to this address interactbuilder@gmail.com on Saturday 22nd.  The builder said it was shared and you were sent an email.  Can someone please confirm that you recieved it?

Thanks
Clint
Answer
We received it. Thanks Clint.
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Under review

shared app update please

cathy lane 10 years ago updated by Alin Alexandru Matei 10 years ago 0
I shared my app with Ezra over a week ago- I hope this was OK - no response so far. Should I send it to you guys at support? If so could I have your email.  I also sent a follow up email to Ezra outlining the problems with the shared app. Could you please update me your progress regarding the problems sharing the app as I am waiting to complete and publish my app.
Thank you
Cathy
Answer
Alin Alexandru Matei 10 years ago
Cathy, zip the app into a zip file and send it via email at alin@interactstudios.com. Also send the list of what problems you have. Thank you for your feedback.